Member Care & Coordination Specialist

Green Key Resources; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The Care Manager at Green Key Resources serves as the primary point of contact between members and the health plan, coordinating care, reviewing person-centered service plans, and ensuring members receive the appropriate covered and non-covered services.

Responsibilities include conducting monthly member outreach and follow-up, addressing identified member needs, coordinating care with members, families, and vendor agencies, maintaining timely and accurate documentation, and participating in

Responsibilities

• Conduct monthly member outreach and follow-up
• Address and respond to identified member needs
• Coordinate care with members, families, and vendor agencies
• Maintain timely and accurate documentation
• Participate in weekly team meetings
• Perform additional duties as assigned

Job description

The Care Manager at Green Key Resources serves as the primary point of contact between members and the health plan, coordinating care, reviewing person-centered service plans, and ensuring members receive the appropriate covered and non-covered services.

Responsibilities include conducting monthly member outreach and follow-up, addressing identified member needs, coordinating care with members, families, and vendor agencies, maintaining timely and accurate documentation, and participating in