Member Care Advocate

Enara Health, Inc.; Mankato (MN); On-site; USD 26,174 - 33,062; Full time

Job summary

Enara Health, Inc. in Mankato, Minnesota, is looking for a Member Care Champion to join their clinical operations team. The role involves overseeing member journeys, ensuring quality care, and supporting smooth operations within the clinic.

Ideal candidates will exhibit empathy and professionalism while managing member check-ins, scheduling appointments, and responding to communications. Responsibilities also include collaboration across departments.

The position offers a pay range of $19 - $24 per hour and requires experience in healthcare and proficiency with Google Suite.

Qualifications

• Minimum of 1 year related work experience in healthcare.
• Proficiency in Google Suite (Documents, Sheets, Forms).
• Proficiency with medical technology, including EMR and mobile apps.

Responsibilities

• Manage the check-in process efficiently and measure vital signs accurately.
• Coordinate follow-up appointments and assist with new member enrollments.
• Handle phone calls, voicemails, and emails with timely and accurate responses.

Skills

Empathy

Communication

Adaptability

Problem-Solving

Team Collaboration

Tools

Google Suite (Documents, Sheets, Forms)

EMR and mobile apps

Job description

Enara Health, Inc. in Mankato, Minnesota, is looking for a Member Care Champion to join their clinical operations team. The role involves overseeing member journeys, ensuring quality care, and supporting smooth operations within the clinic.

Ideal candidates will exhibit empathy and professionalism while managing member check-ins, scheduling appointments, and responding to communications. Responsibilities also include collaboration across departments.

The position offers a pay range of $19 - $24 per hour and requires experience in healthcare and proficiency with Google Suite.