Hybrid Member Care Champion: Onboarding & Diagnostics

enara health; San Mateo (CA); Híbrido; USD 28 000 - 33 000; Tempo integral

Resumo da oferta

Enara Health in San Mateo, California, invites a dedicated Member Care Champion to support members from outreach through ongoing care. The role blends clinical support with patient onboarding to ensure a smooth, compassionate journey.

You will work in a hybrid setting, coordinating with providers and staff to uphold high standards of patient experience and operational excellence. Previous healthcare exposure and comfort with EMR systems are preferred.

Qualificações

• 1 year or more of healthcare-related experience.
• Proficiency with Google Suite (Docs, Sheets, Forms).
• Familiarity with EMR systems and mobile apps.

Responsabilidades

• Greet members, manage check-in, collect insurance and payment details, and record vitals.
• Conduct non-invasive diagnostic procedures (body measurements, body composition, metabolic testing, EKGs).
• Support in-person clinic days, room patients, ensure smooth patient flow.

Conhecimentos

Communication

Organization

Multitasking

Ferramentas

Google Suite

EMR systems

LeadSquared

Descrição da oferta de emprego

Enara Health in San Mateo, California, invites a dedicated Member Care Champion to support members from outreach through ongoing care. The role blends clinical support with patient onboarding to ensure a smooth, compassionate journey.

You will work in a hybrid setting, coordinating with providers and staff to uphold high standards of patient experience and operational excellence. Previous healthcare exposure and comfort with EMR systems are preferred.