Member Care Champion: Compassionate Clinical Support

Enara Health; Emeryville (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Enara Health in Emeryville is looking for a passionate Member Care Champion to join our clinical operations team. You will play a crucial role in providing quality patient care, overseeing the member journey, and ensuring smooth communication across departments.

The ideal candidate will have at least one year of related healthcare experience, and proficiency in Google Suite and medical technology. Join us in delivering exceptional support and care, fostering a culture of empathy, respect, and innovation.

Qualifications

• Minimum of 1 year related work experience in healthcare.
• Proficiency in Google Suite (Documents, Sheets, Forms).
• Proficiency with medical technology, including EMR and mobile apps.

Responsibilities

• Manage check-in process and record vital signs accurately.
• Conduct non-invasive diagnostic procedures like body measurements.
• Schedule follow-up appointments and assist with onboarding.
• Handle communications via phone and app messages.
• Collaborate with departments to address member concerns.

Skills

Empathy

Communication

Adaptability

Problem-Solving

Team Collaboration

Tools

Google Suite

EMR

Mobile apps

Job description

Enara Health in Emeryville is looking for a passionate Member Care Champion to join our clinical operations team. You will play a crucial role in providing quality patient care, overseeing the member journey, and ensuring smooth communication across departments.

The ideal candidate will have at least one year of related healthcare experience, and proficiency in Google Suite and medical technology. Join us in delivering exceptional support and care, fostering a culture of empathy, respect, and innovation.