Hybrid Member Care Champion & Medical Assistant

Enara Health, Inc.; San Mateo (CA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Enara Health, Inc. is recruiting for a Member Care Champion to support acquisition and ongoing member care at the San Mateo clinic. You will guide outreach, conduct onboarding calls, and help convert leads into members while ensuring a seamless experience for patients and providers.

The role emphasizes organization, multitasking, and a warm, professional demeanor across in-person and remote work environments.

Qualifications

• Minimum of 1 year related work experience in healthcare.
• Proficiency with Google Suite (Documents, Sheets, Forms).
• Proficiency with medical technology, including EMR and mobile apps.

Responsibilities

• Greet members, manage in-person check-in and vital signs, and collect insurance and payment information.
• Conduct diagnostic procedures (body measurements, body composition, metabolic testing, EKG) and support rooming.
• Coordinate outreach, onboarding calls, and in-person onboarding at the San Mateo clinic; reschedule missed appointments.

Skills

Healthcare experience

Tools

Google Suite

EMR systems

Mobile apps

Job description

Enara Health, Inc. is recruiting for a Member Care Champion to support acquisition and ongoing member care at the San Mateo clinic. You will guide outreach, conduct onboarding calls, and help convert leads into members while ensuring a seamless experience for patients and providers.

The role emphasizes organization, multitasking, and a warm, professional demeanor across in-person and remote work environments.