Member Assist Cart Attendant

Sam's Club; Palmdale (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

Sam's Club in Palmdale is seeking a Cart Attendant to enhance the shopping experience by ensuring a clean and organized parking lot. In this role, you will assist members with their purchases, provide excellent customer service, and maintain a welcoming environment.

The ideal candidate thrives in fast-paced settings and is dedicated to member satisfaction. You will be responsible for loading purchases into vehicles, maintaining cleanliness, and promoting the company's products.

Responsibilities

• Ensure a clean and well-kept parking lot for members
• Assist members with their purchases and loading vehicles
• Provide exceptional customer service and maintain member satisfaction
• Perform safety sweeps and report unsafe conditions

Job description

Position Summary… We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Key Responsibilities

• You thrive in fast‑paced environments
• You're a multi‑tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You're a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence
• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area

Job Duties

Ensures club pickup orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management. Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Qualifications

Minimum Qualifications… (No specific qualifications listed)

Preferred Qualifications

Preferred Qualifications… (No specific qualifications listed)

Primary Location: 39940 10TH ST W, PALMDALE, CA 93551-3002, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.