Member Assist Cart Attendant

Sam's Club; Homewood (AL); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase options

Company-paid life insurance

Paid time off including PTO and parental leave

Company discounts

Job summary

A leading retail corporation is seeking a part-time Member Assist – Cart Attendant in Homewood, Alabama. This entry-level role focuses on ensuring a positive shopping experience for members by assisting them with their purchases, maintaining a clean environment, and providing exceptional customer service. Candidates should thrive in fast-paced settings and be able to stand for long periods.

Qualifications

• Thrives in fast-paced environments.
• Maintains a positive attitude by smiling and greeting members.
• Ability to stand for long periods while assisting members.

Responsibilities

• Assist members with purchases and loading their vehicles.
• Maintain a clean, neat, and member-ready area.
• Conduct safety sweeps and report unsafe situations.

Skills

Multi-tasking

Customer service

Problem solving

Physical stamina

Job description

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Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members by helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Responsibilities

• You thrive in fast‑paced environments.
• You’re a multi‑tasker at heart.
• You keep member satisfaction as your top priority.
• You can stand for long periods of time while assisting members quickly and accurately.
• You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence.
• Maintaining a positive attitude by smiling, greeting, and thanking members.
• Providing exceptional customer service to members across the club as needed, answering any questions they may have.
• Maintaining a clean, neat, and member‑ready area.
• Ensuring club pickup orders are filled by contacting members to notify when pickup time is delayed, informing members when products are unavailable, offering alternative product options when needed, ensuring items are dispensed when members arrive for pickup, and resolving member issues and concerns.
• Maintaining safety of the facility by conducting safety sweeps, following procedures for handling merchandise, and reporting unsafe situations to facility management.
• Assisting members with purchases, payments, and transactions using cash registers.
• Organizing and maintaining availability of carts/flatbeds, assisting members with transporting items, and utilizing cart retrieval equipment according to company policies.
• Complying with company policies, procedures, and standards of ethics and integrity.
• Completing work assignments and priorities by collaborating with managers, co‑workers, customers, and business partners, communicating progress, and adapting to changes.

Base Pay Range

$16.00/hr - $23.00/hr

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Management and Manufacturing

Industries

Retail