Member Advocate I — Frontline Teller & Service

Weokie; Moore (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Weokie in Moore, OK is seeking a Member Advocate I (Teller) to deliver extraordinary service while accurately processing cash and inquiries. You will proactively suggest products and services to help members meet financial needs, and provide information about the credit union, its mission, and its offerings.

The role requires strong communication, attention to detail, and the ability to work within a team. This full-time position emphasizes member focus and adherence to policies and procedures.

Qualifications

• High school diploma or equivalent required; prior retail or member service experience preferred.
• Experience handling cash accurately and securely in a fast-paced environment.
• Ability to learn and apply banking software and processes quickly.
• Strong communication and interpersonal skills; team-oriented mindset.

Responsibilities

• Provide extraordinary member service by processing cash and inquiry transactions accurately.
• Proactively suggest products and services to help members manage financial needs.
• Balance cash drawer and maintain security and accuracy in daily operations.
• Handle deposits, withdrawals, information inquiries, and basic account support.
• Uphold policies and procedures, including risk mitigation and compliance.

Skills

Cash handling

Customer service

Cross-selling

Keyboarding

Retail banking

Education

High School Diploma or equivalent

Tools

Banking software

Job description

Weokie in Moore, OK is seeking a Member Advocate I (Teller) to deliver extraordinary service while accurately processing cash and inquiries. You will proactively suggest products and services to help members meet financial needs, and provide information about the credit union, its mission, and its offerings.

The role requires strong communication, attention to detail, and the ability to work within a team. This full-time position emphasizes member focus and adherence to policies and procedures.