Member Advocate I: Friendly Teller & Financial Guide

Weokie; Edmond (OK); Hybrid; USD 30,000 - 38,000; Full time

Job summary

The Weokie Credit Union in Edmond, OK seeks a Member Advocate I (Teller) to deliver exceptional service while accurately handling cash and member inquiries. You will process transactions, inform members about products, and refer suitable services to meet financial needs in alignment with policies.

Kept by standard procedures, you will balance cash drawer, assist with information requests, and support other centers as needed, contributing to a friendly, efficient member experience at our Edmond

Qualifications

• High School Diploma or equivalent.
• CCUFC designation encouraged.
• Able to learn and apply a variety of software applications.
• Accurate keyboarding skills.
• Prior retail service environment with cash handling preferred.

Responsibilities

• Process cash and inquiry transactions accurately and efficiently.
• Proactively identify and refer appropriate products and services to members.
• Balance cash drawer and complete end-of-day procedures.
• Adhere to policies, procedures, and security/compliance controls.
• Provide exceptional member service and guidance to meet financial needs.

Skills

Member service

Cash handling

Active listening

Referrals

Policy compliance

Education

High School Diploma

CCUFC designation encouraged

Job description

The Weokie Credit Union in Edmond, OK seeks a Member Advocate I (Teller) to deliver exceptional service while accurately handling cash and member inquiries. You will process transactions, inform members about products, and refer suitable services to meet financial needs in alignment with policies.

Kept by standard procedures, you will balance cash drawer, assist with information requests, and support other centers as needed, contributing to a friendly, efficient member experience at our Edmond