Member Advocate — Financial Wellness & Community

First Citizens; Mashpee (MA); Hybrid; USD 27,000 - 39,000; Part time

Benefits offered by this job

Health Insurance

401K match

Tuition Assistance

Volunteer Time Off

Learning & Development

Employee Assistance Program

Work-Life Balance

Job summary

First Citizens Mashpee branch is seeking a part-time Teller to provide a positive member experience at the Cape Cod community hub. In this role you will assist with routine branch activities, help members achieve financial freedom, and advocate for their needs without pushing products.

A can-do attitude, teamwork, and a willingness to learn are valued. The position involves standard office tasks and data entry, with a supportive environment and opportunities for development.

Qualifications

• Positive attitude and can-do mindset
• Desire to help others and the community
• Willingness to learn and be trained

Responsibilities

• Provide a positive member experience and assist in branch activities
• Advocate for members and support internal and external communities
• Support routine branch tasks and customer service operations

Skills

Customer service

Team player

Problem solving

Communication skills

Tools

Computer data entry

Office equipment operation

Job description

First Citizens Mashpee branch is seeking a part-time Teller to provide a positive member experience at the Cape Cod community hub. In this role you will assist with routine branch activities, help members achieve financial freedom, and advocate for their needs without pushing products.

A can-do attitude, teamwork, and a willingness to learn are valued. The position involves standard office tasks and data entry, with a supportive environment and opportunities for development.