Member Relationship Advisor — Teller Lead

First Citizens; Mattapoisett (MA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Supportive work environment

Learning & development opportunities

Tuition assistance

Health insurance

401K with company match

Volunteer time off

Work-life balance

Job summary

First Citizens is seeking a Full-Time Member Relationship Advisor at the Mattapoisett Branch. This role involves building long-lasting relationships with members and ensuring a positive customer experience while overseeing the teller line operations.

With a focus on community and support, the ideal candidate will have over a year in the financial sector, including experience in customer service and a collaborative mindset. Competitive benefits include health insurance and a 401K program.

Qualifications

• 1+ years of experience in a financial institution, including teller and customer service experience.
• Willingness to help others and support the community.
• A positive attitude and desire for learning.

Responsibilities

• Oversee daily operations of the teller line.
• Advocate for a positive and meaningful customer experience.
• Build long-lasting relationships by delivering valuable service.

Skills

Customer service

Team player

Innovative mindset

Job description

First Citizens is seeking a Full-Time Member Relationship Advisor at the Mattapoisett Branch. This role involves building long-lasting relationships with members and ensuring a positive customer experience while overseeing the teller line operations.

With a focus on community and support, the ideal candidate will have over a year in the financial sector, including experience in customer service and a collaborative mindset. Competitive benefits include health insurance and a 401K program.