Member Advocate & Branch Teller

Suncoast Credit Union; Tampa (FL); Presencial; USD 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Financial Well-Being

Wellness

Work-Life Balance

Community Involvement

Growth

Resumo da oferta

Suncoast Credit Union in Tampa is hiring a Branch Customer Representative (Member Advocate) to deliver outstanding member service, conduct teller transactions, and help members grow their financial lives within a friendly, confidential environment.

The role emphasizes learning, competency growth, and adherence to policies, with shifts aligned to branch hours and potential incentive raises for acquiring key skills.

Qualificações

• High school diploma or equivalent
• 1+ year of experience with a financial institution or similar customer service role
• General math proficiency to balance cash drawer, audit own work, and reconcile accounts
• Good written, verbal and interpersonal communication skills
• Must be able to maintain a high level of confidentiality

Responsabilidades

• Greet and welcome members to the credit union branch providing excellent member service throughout interactions
• Identify ways to improve members’ financial life
• Present and advise members about Suncoast Credit Union financial products and services to meet their financial needs
• Provide answers to members’ questions
• Balance cash drawer at the end of day

Conhecimentos

Customer Service

Data Science

Sales

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Suncoast Credit Union in Tampa is hiring a Branch Customer Representative (Member Advocate) to deliver outstanding member service, conduct teller transactions, and help members grow their financial lives within a friendly, confidential environment.

The role emphasizes learning, competency growth, and adherence to policies, with shifts aligned to branch hours and potential incentive raises for acquiring key skills.