Member Advocate

Marine Credit Union; Waupun (WI); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision insurance

401(k) with immediate employer match

PTO for maternity and paternity

Community Service PTO

Employee banking perks

Health Savings Account (HSA) with‑empp

Zusammenfassung

Marine Credit Union in Wisconsin seeks a Member Advocate I to warmly welcome members, understand their financial goals, and guide them through transactions and digital banking tools.

You’ll join a branch team that celebrates shared success; bilingual applicants are encouraged. The role values high-quality service, problem solving, and opportunities for growth within a mission-driven community bank.

Qualifikationen

• Strong communication and interpersonal skills to connect with members.
• Ability to listen, assess member needs, and provide clear guidance.
• Willingness to learn and adapt to banking tools and systems.

Aufgaben

• Welcome and support members, ensuring every visit is a great experience.
• Build genuine relationships and learn about members’ financial goals.
• Perform account transactions and assist with digital banking tools.
• Basic account opening.
• Educate members about products and services that support their financial success.
• Make outreach calls to strengthen member relationships.
• Collaborate with a branch team that celebrates shared success.

Kenntnisse

Excellent communication

Customer service

Problem solving

Bilingual encouraged

Ausbildung

High school diploma or equivalent preferred

Jobbeschreibung

Join a Credit Union That Truly Puts People First

Are you someone who loves connecting with people, solving problems, and making a meaningful impact in your community? As aMember Advocate I, you’ll be the friendly face and trusted guide who helps our members reach their financial goals. If you’re looking to grow your career in a supportive, mission‑driven environment, this role is made for you.

What You’ll Do

• Welcome and support members, ensuring every visit is a great experience
• Build genuine relationships and learn about members’ financial goals
• Perform account transactions and assist with digital banking tools
• Basic account opening
• Educate members about products and services that support their financial success
• Make meaningful outreach calls to strengthen member relationships
• Collaborate with a supportive branch team that celebrates shared success

What You’ll Bring

• A passion for helping people and delivering outstanding service
• Excellent communication and problem‑solving skills
• Comfort with computers and eagerness to learn new systems
• Cash handling or banking experience is a plus (not required)
• Bilingual applicants strongly encouraged to apply

Why You’ll Love Working Here

We’re committed to supporting both the personal and professional well‑being of our employees. Benefit highlights include:

• Medical, Dental, and Vision insurance
• 401(k) with immediate employer match
• Maternity and Paternity PTO
• Community Service PTO
• Employee banking perks
• Health Savings Account (HSA) with employer contribution
• Company‑paid training and development opportunities
• A mission‑driven culture that puts people first
• A collaborative team environment with clear pathways for growth

Education

• High school diploma or equivalent preferred

If you’re ready to make a difference every day,we’d love to meet you!