Meetings & Events Manager - Lead Team & Client Strategy

CBRE; San Francisco (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE in San Francisco is seeking a Meeting & Events Manager to lead a small team responsible for meetings, events and conference services within the Workplace Experience function. You will ensure world-class client service for our building's clients and visitors while managing budgets and vendor relationships.

The role requires 3-5 years of relevant experience, a bachelor’s degree or equivalent, strong leadership, communication and MS Office skills, and the ability to coach staff and drive

Qualifications

• Bachelor's degree preferred with 3-5 years of relevant experience.
• Experience in staffing, training, development, coaching, and measuring performance.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness.
• In-depth knowledge of Microsoft Office products.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills for percentages, fractions, and financial tasks.

Responsibilities

• Provide formal supervision to employees. Monitor the training and development of staff.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines. Mentor and coach as needed.
• Serve as primary contact with clients for meeting & events forecasts and strategies.
• Troubleshoot and resolve client inquiries and escalated complaints.
• Maintain department budget. Approve purchase orders for event supplies as requested by the team.
• Implement enhancements for event success. Review reports to measure productivity and present findings to management.
• Ensure operations and vendors are compliant with location requirements.
• Accountable for tracking department SLAs, KPIs, and benchmarks.
• Lead by example and model CBRE RISE values.

Skills

Staffing

Training

Coaching

Performance management

Leadership

Microsoft Office

Organizational skills

Financial calculations

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

CBRE in San Francisco is seeking a Meeting & Events Manager to lead a small team responsible for meetings, events and conference services within the Workplace Experience function. You will ensure world-class client service for our building's clients and visitors while managing budgets and vendor relationships.

The role requires 3-5 years of relevant experience, a bachelor’s degree or equivalent, strong leadership, communication and MS Office skills, and the ability to coach staff and drive