Meeting & Guest Services Coordinator (Temporary)

Cleveland Foundation; Cleveland (OH); On-site; USD 20,664 - 34,440; Part time

Job summary

Cleveland Foundation is seeking a Meeting & Guest Services Coordinator for a temporary part-time role in Cleveland, Ohio. The Coordinator will support meeting operations, logistics, and ensure a seamless guest experience.

The ideal candidate should have 1-3 years of experience in hospitality or customer service, along with strong communication and organizational skills. Responsibilities include meeting room setup, guest assistance, and coordination with vendors. This position offers approximately 25-35 hours of work per week during a busy period.

Qualifications

• 1–3 years of experience in hospitality, office services, or customer service.
• Strong organizational and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Professional demeanor with a focus on guest experience.

Responsibilities

• Set up and maintain meeting rooms, ensuring spaces are clean, organized, and ready for use.
• Provide on-site meeting support, including troubleshooting and coordination with vendors.
• Greet and assist guests, serving as a responsive point of contact.
• Support scheduling updates, room changes, and meeting logistics.
• Address operational or guest issues quickly and effectively.
• Coordinate with internal teams to ensure smooth operations.

Skills

Customer Service Orientation

Communication

Organization & Time Management

Adaptability

Problem-Solving

Tools

Microsoft Office

Basic scheduling tools

Job description

Description

The Meeting & Guest Services Coordinator provides short-term support for meeting and guest services operations during a busy period. This role ensures meeting spaces are prepared, assists with logistics, and supports a seamless guest experience. This is a temporary, part‑time assignment (4–6 weeks, approximately 25–35 hours per week depending on event activity).

Key Responsibilities

• Set up and maintain meeting rooms, ensuring spaces are clean, organized, and ready for use
• Provide on‑site meeting support, including basic troubleshooting and coordination with vendors
• Greet and assist guests, serving as a professional and responsive point of contact
• Support scheduling updates, room changes, and meeting logistics
• Address day‑to‑day operational or guest issues quickly and effectively
• Coordinate with internal teams and service providers to ensure smooth operations
• Assist with basic tracking of meetings, spaces, and related details

Competencies & Behavioral Expectations

• Customer Service Orientation
• Communication
• Organization & Time Management
• Adaptability
• Problem‑Solving

Required Qualifications

• 1–3 years of experience in hospitality, office services, or customer service
• Strong organizational and communication skills
• Ability to manage multiple tasks in a fast‑paced environment
• Professional demeanor with a focus on guest experience
• Proficiency in Microsoft Office and basic scheduling tools

Preferred Qualifications

• Experience supporting meetings, events, or office operations
• Familiarity with vendor coordination or facilities support

Work Environment

• On‑site role with frequent interaction with staff, guests, and vendors
• Requires standing, walking, and light lifting of materials
• May require occasional extended hours to support meetings and events