Meeting & Guest Services Coordinator (Temporary)

Clevelandfoundation; Cleveland (OH); On-site; USD 20,664 - 34,440; Part time

Job summary

Clevelandfoundation is seeking a part-time Meeting & Guest Services Coordinator to provide support during a busy period. This temporary role spans 4–6 weeks, with approximately 25–35 hours per week depending on event activity.

Responsibilities include setting up meeting spaces, providing on-site support, and ensuring an excellent guest experience. Candidates should have 1–3 years of relevant experience, strong organizational skills, and proficiency in Microsoft Office.

Qualifications

• 1–3 years of experience in hospitality, office services, or customer service.
• Strong organizational and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Professional demeanor with a focus on guest experience.
• Proficiency in Microsoft Office and basic scheduling tools.

Responsibilities

• Set up and maintain meeting rooms, ensuring spaces are clean and organized.
• Provide on-site meeting support, including basic troubleshooting.
• Greet and assist guests, serving as a professional point of contact.
• Support scheduling updates, room changes, and meeting logistics.
• Address operational or guest issues quickly and effectively.
• Coordinate with internal teams and service providers.
• Assist with tracking of meetings and related details.

Skills

Customer Service Orientation

Communication

Organization & Time Management

Adaptability

Problem-Solving

Tools

Microsoft Office

Scheduling Tools

Job description

Description

The Meeting & Guest Services Coordinator provides short-term support for meeting and guest services operations during a busy period. This role ensures meeting spaces are prepared, assists with logistics, and supports a seamless guest experience. This is a temporary, part-time assignment (4–6 weeks, approximately 25–35 hours per week depending on event activity).

Requirements

Key Responsibilities

• Set up and maintain meeting rooms, ensuring spaces are clean, organized, and ready for use
• Provide on-site meeting support, including basic troubleshooting and coordination with vendors
• Greet and assist guests, serving as a professional and responsive point of contact
• Support scheduling updates, room changes, and meeting logistics
• Address day-to-day operational or guest issues quickly and effectively
• Coordinate with internal teams and service providers to ensure smooth operations
• Assist with basic tracking of meetings, spaces, and related details

Competencies & Behavioral Expectations

• Customer Service Orientation
• Communication
• Organization & Time Management
• Adaptability
• Problem-Solving

Required Qualifications

• 1–3 years of experience in hospitality, office services, or customer service
• Strong organizational and communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Professional demeanor with a focus on guest experience
• Proficiency in Microsoft Office and basic scheduling tools

Preferred Qualifications

• Experience supporting meetings, events, or office operations
• Familiarity with vendor coordination or facilities support

Work Environment

• On-site role with frequent interaction with staff, guests, and vendors
• Requires standing, walking, and light lifting of materials
• May require occasional extended hours to support meetings and events