Meeting & Events Associate (299480)

CBRE HV; Beaverton (OR); In loco; USD 38.000 - 58.000; Tempo pieno

Descrizione del lavoro

CBRE is seeking an on-site Meeting and Events Associate to plan, coordinate, and execute meetings, conferences, and events within the Workplace Experience function. You will ensure smooth operations, manage space configurations, and align decor with client vision.

You will communicate with clients before and after events, review post-event reporting, and uphold SLAs and KPIs. Candidates should be able to lift heavy loads and work across multiple teams to improve processes.

Competenze

• High School Diploma or GED required with relevant job-related experience.
• Ability to lift/carry heavy loads as part of event setup.
• Proficient with Microsoft Office suite (Word, Excel, Outlook).
• Strong organizational skills and ability to communicate complex content clearly.

Mansioni

• Oversee setup, refresh, and removal of food, beverage, and service items.
• Confirm pre-event setup configurations and A/V requirements.
• Follow up with clients pre- and post-event to confirm satisfaction and recap results.
• Troubleshoot and resolve complex client inquiries and escalated complaints.
• Ensure execution of SLAs, KPIs, benchmarks, and recurring reports.
• Approve head meeting and events calendar for event spaces.
• Order event supplies as needed.
• Gather and analyze data to identify and solve problems with little precedent.
• Impact own team and related teams; suggest process improvements.

Conoscenze

Microsoft Office proficiency

Organizational skills

Analytical thinking

Communication of complex content

Formazione

High School Diploma or GED

Strumenti

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Descrizione del lavoro

As a CBRE Meeting and Events Associate, you will be responsible for the planning, coordination, and day-of execution of meetings, conferences, and events.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Oversee set up, refresh, and removal of food, beverage, and service items. Ensure smooth operations. Work with management to communicate department goals.
• Confirm pre-event setup is complete. This includes a review of space configurations, and audio/visual requirements are complete. Verify decor is in alignment with the client's vision.
• Follow up with clients pre- and post-event to confirm satisfaction. Review post-event reporting and reconciliation with management and recap results with the team.
• Troubleshoot and resolve complex client inquiries and escalated complaints.
• Accountable for the execution of SLAs, KPIs, benchmarks, and reoccurring reports.
• Approve head meeting and events calendar for event spaces.
• Order event supplies as needed.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Qualifications

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [e-mail] . We are committed to ensuring that all candidates can participate fully in the process.