Meeting & Events Associate

CBRE; Beaverton (OR); Presencial; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

CBRE is seeking a Meeting and Events Associate in Beaverton, OR to plan, coordinate, and execute meetings and events within the Workplace Experience team. You will ensure smooth operations, manage setup, and communicate goals across management and teams.

The role emphasizes pre/post-event follow-up, client satisfaction, and data-driven reporting while handling AV, decor, and supply orders. Strong MS Office skills and 3–4 years of related experience are expected.

Qualificações

• Requires High School Diploma or GED with several years of related experience.
• Ability to communicate clearly and concisely, even with complex content.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and numerical acumen for basic calculations.

Responsabilidades

• Oversee setup, refresh, and removal of food, beverage, and service items.
• Confirm pre-event setup and AV requirements, ensure decor aligns with client vision.
• Follow up pre- and post-event to confirm satisfaction and recap results.
• Troubleshoot and resolve client inquiries and escalated complaints.
• Execute SLAs, KPIs, benchmarks, and recurring reports.
• Approve head meeting and events calendar for event spaces.
• Order event supplies as needed.
• Analyze data to solve problems and propose improvements.

Conhecimentos

Event coordination

Customer service

Microsoft Office

Communication

Formação académica

High School Diploma or GED

Ferramentas

Event management software

Descrição da oferta de emprego

About the Role:

As a CBRE Meeting and Events Associate, you will be responsible for the planning, coordination, and day-of execution of meetings, conferences, and events.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Oversee set up, refresh, and removal of food, beverage, and service items. Ensure smooth operations. Work with management to communicate department goals.

• Confirm pre-event setup is complete. This includes a review of space configurations, and audio/visual requirements are complete. Verify decor is in alignment with the client's vision.

• Follow up with clients pre- and post-event to confirm satisfaction. Review post-event reporting and reconciliation with management and recap results with the team.

• Troubleshoot and resolve complex client inquiries and escalated complaints.

• Accountable for the execution of SLAs, KPIs, benchmarks, and reoccurring reports.

• Approve head meeting and events calendar for event spaces.

• Order event supplies as needed.

• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.

• Impact own team and other teams whose work activities are closely related.

• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.

• Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.

• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.

• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Organizational skills with an advanced inquisitive mindset.

• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Affidavit Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)