MedSpa Client Experience Coordinator

KINDCARE PEDIATRIC CENTER; New Jersey; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Complimentary treatment

Commission opportunities

Growth opportunities

Supportive team environment

Job summary

Dahlia's Wellness Center seeks a friendly Patient/Client Coordinator in Passaic, NJ. You will be the first point of contact, responsible for enhancing the client experience through scheduling, communication, and retention.

The ideal candidate is organized, personable, and enthusiastic about wellness and client care. This full-time role includes a supportive environment, employee discounts, and growth opportunities within the team. Salary is based on experience.

Qualifications

• Excellent communication and customer service skills.
• Organized, reliable, and detail-oriented.
• Comfortable using phones, social media, and texting.

Responsibilities

• Answer phones, texts, emails, and online inquiries.
• Schedule and confirm appointments.
• Assist with client retention and rebooking.
• Check clients in and out.
• Maintain a clean, organized, and welcoming reception area.
• Educate clients on services, packages, and promotions.

Skills

Excellent communication

Customer service

Organized

Reliable

Detail-oriented

Sales experience

Bilingual (English/Spanish)

Tools

Scheduling software

Job description

Dahlia's Wellness Center seeks a friendly Patient/Client Coordinator in Passaic, NJ. You will be the first point of contact, responsible for enhancing the client experience through scheduling, communication, and retention.

The ideal candidate is organized, personable, and enthusiastic about wellness and client care. This full-time role includes a supportive environment, employee discounts, and growth opportunities within the team. Salary is based on experience.