Medication History Specialist: Patient Interview & EMR

Northwell Health; Danbury (CT); On-site; USD 24,975 - 47,527; Full time

Job summary

Northwell Health is seeking a Medication History Technician (MHT) to obtain comprehensive medication histories through patient interviews and to pull external full history from patients' pharmacies using available technology.

The role supports clinicians by clarifying prescriptions, OTCs and herbal products while ensuring accurate documentation in the EMR and timely follow-up. CT/NY licensure requirements must be met within stated timelines.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience.
• PTCB Certification within 1 year.
• License: Registered Pharmacy Technician.
• Connecticut Department of Consumer Protection license within 30 days.
• Board of Pharmacy NY registration within 6 months.
• Retail pharmacy technician experience preferred.

Responsibilities

• Obtains and clarifies patients home medication list including prescription, OTC, and herbal products.
• Any bottles brought in will be promptly returned to patients family/care partner after all important information has been transcribed.
• Responds to nurses, physicians, pharmacists, or other requested to appropriately manage, triage, and ensure follow-up in a timely manner regarding med history information.
• Obtains patients allergies & intolerances and communicates to appropriate caregiver for proper documentation into the EMR including symptoms, reactions, and severity.
• Directs, triages, and communicates to appropriate caregiver all questions and inquiries from patient/family/care partner that are outside the scope of the MHT.
• Identifies and participates in ongoing quality assurance and improvement process to ensure an appropriate med history list is obtained.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Skills

Attention to detail

Communication skills

Multi-tasking

Team collaboration

Education

High School Diploma or equivalent

PTCB Certification

Licensed Pharmacy Technician (CT Board)

Connecticut Dept. of Consumer Protection license within 30 days

Board of Pharmacy NY registration within 6 months

Job description

Northwell Health is seeking a Medication History Technician (MHT) to obtain comprehensive medication histories through patient interviews and to pull external full history from patients' pharmacies using available technology.

The role supports clinicians by clarifying prescriptions, OTCs and herbal products while ensuring accurate documentation in the EMR and timely follow-up. CT/NY licensure requirements must be met within stated timelines.