Medication History Technician

Northwell Health; Danbury (CT); On-site; USD 24,975 - 47,527; Full time

Job summary

Northwell Health is seeking a Medication History Technician (MHT) to obtain comprehensive medication histories through patient interviews and to pull external full history from patients' pharmacies using available technology.

The role supports clinicians by clarifying prescriptions, OTCs and herbal products while ensuring accurate documentation in the EMR and timely follow-up. CT/NY licensure requirements must be met within stated timelines.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience.
• PTCB Certification within 1 year.
• License: Registered Pharmacy Technician.
• Connecticut Department of Consumer Protection license within 30 days.
• Board of Pharmacy NY registration within 6 months.
• Retail pharmacy technician experience preferred.

Responsibilities

• Obtains and clarifies patients home medication list including prescription, OTC, and herbal products.
• Any bottles brought in will be promptly returned to patients family/care partner after all important information has been transcribed.
• Responds to nurses, physicians, pharmacists, or other requested to appropriately manage, triage, and ensure follow-up in a timely manner regarding med history information.
• Obtains patients allergies & intolerances and communicates to appropriate caregiver for proper documentation into the EMR including symptoms, reactions, and severity.
• Directs, triages, and communicates to appropriate caregiver all questions and inquiries from patient/family/care partner that are outside the scope of the MHT.
• Identifies and participates in ongoing quality assurance and improvement process to ensure an appropriate med history list is obtained.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Skills

Attention to detail

Communication skills

Multi-tasking

Team collaboration

Education

High School Diploma or equivalent

PTCB Certification

Licensed Pharmacy Technician (CT Board)

Connecticut Dept. of Consumer Protection license within 30 days

Board of Pharmacy NY registration within 6 months

Job description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Summary

Under the supervision of a pharmacist, the medication history technician (MHT) will obtain medication histories through interviews with patient/family/care partner. The MHT will use available technology to pull in external full history from patients pharmacies.

Responsibilities

• Obtains and clarifies patients home medication list including prescription, OTC, and herbal products. Any bottles brought in will be promptly returned to patients family/care partner after all important information has been transcribed.
• Responds to nurses, physicians, pharmacists, or other requested to appropriately manage, triage, and ensure follow-up in a timely manner regarding med history information.
• Obtains patients allergies & intolerances and communicates to appropriate caregiver for proper documentation into the electronic medical record (EMR) including symptoms, reactions, and severity.
• Directs, triages, and communicates to appropriate caregiver all questions and inquiries from patient/family/care partner that are outside the scope of the MHT.
• Identifies and participates in ongoing quality assurance and improvement process to ensure an appropriate med history list is obtained.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Education, Skills & Experience

• Required: High School Diploma or equivalent.
• Minimum Experience: 1 year
• PTCB Certification within in 1 year
• License: Registered Pharmacy Technician
• Within in 30 days with Connecticut Department of Consumer Protection for those working in CT. Within in 6 months with Board of Pharmacy for those working in NY.
• Desired: Retail pharmacy Technician experience. Computer skills, ability to multi-task and work independently.

Working Conditions

• Manual: significant manual skills/motor coord & finger dexterity
• Occupational: Little or no potential for occupational risk
• Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
• Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Salary Range: $18.13 - $34.50 Hourly