Medication Access Specialist

UW Health; Madison (WI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Tuition benefits

Job summary

UW Health in Wisconsin seeks a Medication Access Specialist to resolve insurance issues for patients, collaborating with providers, pharmacists, and clinic staff. This is a hybrid role with on-site work at the Pharmacy Services Building in Middleton.

The position emphasizes excellent customer service, teamwork, and adherence to payer guidelines. The schedule is 1.0 FTE with no weekends or holidays, offering benefits, tuition support, and opportunities for professional growth.

Qualifications

• No minimum education required.
• Associate's Degree in Health Science, Business or a related field preferred.

Responsibilities

• Collaborate with providers, pharmacists, and clinic staff to resolve complex insurance issues for patients.
• Deliver excellent customer service to both internal and external customers.
• Foster strong teamwork and collaboration within the department.
• Enjoy a great schedule with no weekends or holidays.

Skills

Customer service

Collaboration

Communication

Problem solving

Education

Associate's Degree (preferred)

Tools

CPT/ICD coding knowledge

Medicare regulations

Job description

Work Schedule:

1.0FTE. Monday – Friday. Hours vary 8:00AM – 6:00PM. Hours may vary based on the needs of the department. This is a hybrid position. When working on site, you will work at the Pharmacy Services Building in Middleton, WI.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Medication Access Specialist to:

• Collaborate with providers, pharmacists, and clinic staff to resolve complex insurance issues for patients.
• Deliver excellent customer service to both internal and external customers.
• Foster strong teamwork and collaboration within the department.
• Enjoy a great schedule with no weekends or holidays.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Qualifications

• No minimum education Required
• Associate's Degree in Health Science, Business or a related field Preferred

Work Experience

• 1 year of experience in a healthcare, business, finance, or insurance related field Required
• 2 years of experience in Healthcare Revenue Cycle that includes prior authorization Preferred
• 2 years of experience in preadmission/precertification Preferred
• Knowledge of CPT and ICD coding highly desired Preferred
• Knowledge of Medicare and third-party payer regulations and guidelines highly desired Preferred

Licenses & Certifications

• Wisconsin Pharmacy Technician Registration Upon Hire Required
• Licensed Practical Nurse (LPN) or Certified Pharmacy Technician (CPhT) Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Pharmacy Services Building

– a non-clinical location in Middleton that houses nearly 100 Pharmacy professionals. These employees perform various services and duties, including pharmacy administration, Pharmacy Technician Training Program, pharmacy primary care services, medication prior authorization, sterile and non-sterile compounding, specialty/mail service program and call center.