Medication Access Navigator for Patient-Centric Care

MercyOne; Mason City (IA); On-site; USD 42,000 - 66,000; Full time

Job summary

MercyOne North Iowa is seeking a Medication Access Coordinator to join the team in Mason City, IA. The role focuses on facilitating medication adherence programs, assisting patients, and supporting pharmacy operations across the continuum of care.

You will work with patients, clinicians, and payers to navigate benefits and prior authorizations, using EMR and Office tools. A strong commitment to accuracy and communication is essential.

Qualifications

• High School diploma or GED required.
• Must be at least 18 years old.
• 3+ years of pharmacy-related experience.
• CPhT/MA/LPN certification preferred; licensure per state timelines.

Responsibilities

• Facilitate medication adherence programs and prescription assistance.
• Coordinate with patients, clinicians, and the specialty pharmacy line.
• Handle tasks requiring independent judgment and competency in patient therapy.
• Liaise among patients, pharmacies, payers, and providers with strong follow-through.

Skills

Pharmacy experience

Communication

Medical terminology

Education

High school diploma or GED

Tools

EMR systems

Microsoft Office

Job description

MercyOne North Iowa is seeking a Medication Access Coordinator to join the team in Mason City, IA. The role focuses on facilitating medication adherence programs, assisting patients, and supporting pharmacy operations across the continuum of care.

You will work with patients, clinicians, and payers to navigate benefits and prior authorizations, using EMR and Office tools. A strong commitment to accuracy and communication is essential.