Medication Access Navigator & Care Coordinator

MercyOne; Clive (IA); On-site; USD 34,000 - 52,000; Full time

Job summary

MercyOne in Iowa is seeking a Full-time Pharmacy Technician to support patient care through preparation, documentation, and accurate medication handling. You will assist with procedures, collect vital signs, and help patients access medications and financial assistance when needed.

The role requires collaboration and EMR proficiency. You will liaise with clinicians, care coordinators, and pharmacy staff, perform insurance benefit investigations, and maintain records to ensure compliant,

Qualifications

• Comfortable operating in a collaborative, shared leadership environment.
• High School diploma or GED required.
• Must be at least 18 years old.
• Ability to pass a pre-employment drug screen.

Responsibilities

• Deliver patient care through preparation, vital sign collection, and documentation.
• Assist with procedures and diagnostic equipment while maintaining aseptic technique.
• Review payer reports and determine actions for management.
• Triage patient needs and assign to appropriate staff.
• Provide direct patient support to ensure adherence to therapy and outcomes.
• Serve as liaison between clinicians, care coordinators, pharmacy, and assistance programs.
• Input and retrieve information in the EMR and Care Management systems.

Job description

MercyOne in Iowa is seeking a Full-time Pharmacy Technician to support patient care through preparation, documentation, and accurate medication handling. You will assist with procedures, collect vital signs, and help patients access medications and financial assistance when needed.

The role requires collaboration and EMR proficiency. You will liaise with clinicians, care coordinators, and pharmacy staff, perform insurance benefit investigations, and maintain records to ensure compliant,