Medication Access Coordinator

Trinity Health Mid-Atlantic; Mason City (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full benefits package

Job summary

MercyOne Health System is seeking a Medication Access Coordinator to support medication adherence programs and prescription assistance across the care continuum. The role interfaces with patients, pharmacists, and clinicians to ensure timely access and optimal therapy outcomes.

The position requires a High School diploma or GED, with preferred certification in pharmacy tech or related fields. Proficiency in Microsoft Office and EMR systems is expected, and the organization emphasizes growth and

Qualifications

• High School diploma or GED required.
• CPhT, MA, or LPN certification preferred for pharmacy roles.
• Proficiency with Microsoft Office and EMR systems is highly desirable.

Responsibilities

• Assist patients, pharmacists and clinicians with medication adherence and prescription assistance programs.
• Collaborate with patients, clinicians and the specialty pharmacy line to provide comprehensive medication adherence support.
• Handle tasks requiring independent judgment and increased competency in patient medication therapy.
• Serve as liaison among patients, pharmacies, payers, and providers with strong task management.

Skills

Communication

Team collaboration

Customer service

Problem solving

Education

High School diploma or GED

CPhT / MA / LPN certification preferred

Tools

Microsoft Office

Electronic Medical Records (EMR) systems

Job description

Employment Type: Full time Shift: Day Shift Description: At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne North Iowa is the largest provider of health care services in our region, and we are proudly the largest employer in Cerro Gordo County. Our hospital is a private, not-for-profit health care center, licensed for 346 beds, which serves more than 400,000 inpatients and outpatients each year. In addition, MercyOne North Iowa is a teaching institution. We conduct a Family Medicine Residency, Internal Medicine Residency, Cardiology Fellowship, Hospice and Palliative Medicine Fellowship, PGY1 Pharmacy Residency and a School of Radiologic Technology. MercyOne North Iowa is a clinical training site for approximately 500 students from 127 different colleges enrolled in programs for medical laboratory, nursing, paramedic, rehabilitation, medical assistants, pastoral services, physicians and many other medical fields. Join the MercyOne Family! We are looking to hire a Medication Access Coordinator!

As a Medication Access Coordinator at MercyOne, you will:

• Provide integrated support to patients, pharmacists, and other clinicians by facilitating our medication adherence and prescription assistance programs and is related to the growth and maintenance of Pharmacy business operations
• Work closely with patients, clinicians, and our specialty pharmacy business line to deliver a full continuum of medication adherence support utilizing various tools and applications
• Be responsible for performing assigned tasks that require ability for independent judgment and increased competency skills relating to patient medication therapy
• Be responsible for liaising between patients, pharmacies, payers, and providers with high accountability for follow through and task management

Schedule: 40 hours a week Day shift

General Requirements:

• High School diploma or GED required
• Must be at least 18 years of age
• At least 3 years of experience in pharmacy-related tasks, including health benefit investigations, prior authorization support, patient financial assistance, medical terminology, diagnoses, and procedures
• CPhT (Certified Pharmacy Technician), MA (Medical Assistant), or LPN (Licensed Practical Nurse) certification preferred
• For roles in the pharmacy department, candidates must have a Certified Pharmacy Technician (CPhT) license or be licensed as a Pharmacy Technician Trainee with certification required within the state's legally mandated timeframes
• Proficiency in Microsoft Office products
• Knowledge of Electronic Medical Records systems highly preferred
• Ability to work across business lines effectively and communicate clearly with colleagues and patients/customers
• Knowledge of health care payers and specialty pharmacy operations highly preferred
• Completion of Mandatory Reporter training within 3 months of hire, with competency assessments in patient care, confidentiality, and regulatory compliance completed annually

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.