Medicare Veterans Social Services Case Manager

State of Louisiana; Reserve (LA); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Premium Pay $2.00/HR

Job summary

The Louisiana Department of Veterans Affairs invites applications for a Social Service Counselor 3 at the Southeast Louisiana Veterans Home in Reserve, LA. This role combines social service counseling with case management in a long‑term care setting serving veterans and families.

Responsibilities include admissions, financial affairs, coordinating with medical records, and addressing resident concerns. A probationary appointment and standard schedule apply, with potential for additional duties

Qualifications

• Five years of social services experience or equivalent.
• Bachelor's degree plus two years social services experience, or advanced degree with one year.
• Certification eligibility for Addictive Disorder Regulatory Authority (ADRA)r or successor.

Responsibilities

• Serves as Case Manager for medically complex, intermediate and skilled care, including Medicare veteran units with a caseload of veterans with multiple psychiatric, substance abuse, behavioral and medical problems.
• Escort and assist veterans to medical and other appointments.
• Admissions protocol involving financial affairs, medical records and placement on their assigned units and assist other Social Service staff.
• Investigates and reports resident complaints and incidents, recommending corrective actions and collaborating with Supervisor.
• Update veterans face sheet and represent department at monthly Residents meetings.

Skills

Accepting Direction

Communicating Effectively

Ethics and Integrity

Education

Bachelor's degree in Social Services

Advanced degree in social sciences

Job description

The Louisiana Department of Veterans Affairs invites applications for a Social Service Counselor 3 at the Southeast Louisiana Veterans Home in Reserve, LA. This role combines social service counseling with case management in a long‑term care setting serving veterans and families.

Responsibilities include admissions, financial affairs, coordinating with medical records, and addressing resident concerns. A probationary appointment and standard schedule apply, with potential for additional duties