Medicare Enrollment Support Analyst

Enegra systems; El Paso (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Enegra systems is seeking a Customer Service Analyst located in El Paso, TX. The role involves making outbound phone calls and utilizing multiple software systems for Medicare Enrollment case reviews while ensuring compliance with productivity standards.

The ideal candidate will have a background in the medical or pharmaceutical industry, a high school diploma, and the ability to communicate effectively. Experience is preferred but not mandatory.

Qualifications

• Ability to communicate with members and prescribers effectively.
• Accountability and results-driven mindset.
• Flexibility in adapting to change.

Responsibilities

• Make outbound calls to members and prescribers.
• Utilize software systems for case reviews.
• Meet mandated productivity standards.

Skills

Effective communication

Productivity management

Critical thinking

Flexibility to change

Time management

Proficient in multiple applications

Typing speed > 30 WPM

Education

High School Diploma or GED

Bachelor’s degree in related field

Job description

Enegra systems is seeking a Customer Service Analyst located in El Paso, TX. The role involves making outbound phone calls and utilizing multiple software systems for Medicare Enrollment case reviews while ensuring compliance with productivity standards.

The ideal candidate will have a background in the medical or pharmaceutical industry, a high school diploma, and the ability to communicate effectively. Experience is preferred but not mandatory.