Medicare Direct Sales Specialist

Blue Shield of California; California (MO); On-site; USD 39,000 - 54,000; Full time

Job summary

Blue Shield of California seeks a Medicare Direct Sales Representative, Advanced in Woodland Hills, CA to respond to inbound calls and online inquiries, place outbound calls from leads, and complete the sale of Medicare health plans. You will explain plan options and educate customers as they navigate enrollment.

Required are a California health insurance license, Medicare knowledge, and five years of sales experience.

Qualifications

• Requires a High School Diploma or GED or 1 year of additional relevant experience in lieu of a diploma.
• Requires 5 years of previous experience
• Requires a Current active Accident & Health Agent or Sickness and Life license with California Department of Insurance
• Requires health insurance sales experience
• Requires Medicare knowledge
• Knowledge of Blue Shield of California products/services and eligibility requirements, highly desirable

Responsibilities

• Acquire new members through the direct sales process
• Contact customers through established marketing, referral and cold lead sources
• Interacts with customers via telephone, email and chat to sell healthcare products
• Work directly with consumers to explain health plans and educate them on their options
• Maintain subscriber relationship and provide follow-up customer service to existing and in- process accounts for purposes of retention
• Establish call plans and maintain a sales book of business; responsible for qualifying prospects and closing sale
• Work various outbound call campaigns to educate, sell or retain current members
• Provide customer service support and assistance to rectify prospect, member and provider service problems during the Special Enrollment Period, where capacity and volume warrant
• Ability to work independently or with minimal supervision

Skills

Sales experience

Medicare knowledge

License: CA Department of Insurance

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Blue Shield of California seeks a Medicare Direct Sales Representative, Advanced in Woodland Hills, CA to respond to inbound calls and online inquiries, place outbound calls from leads, and complete the sale of Medicare health plans. You will explain plan options and educate customers as they navigate enrollment.

Required are a California health insurance license, Medicare knowledge, and five years of sales experience.