Medicare Administrative Support Assistant

GIS Gerardi Insurance; United States; On-site; USD 25,003 - 35,610; Part time

Benefits offered by this job

Company Paid Life Insurance

Long‑Term Disability

Short‑Term Disability

Medical, Dental, Vision and FSA/HSA

401(k) with company match

Other voluntary benefits

Job summary

Hilb Group is seeking a motivated Medicare Administration Support Assistant for an in-office, temporary role in Putnam, CT. You will support the Medicare team by handling calls, scheduling, data entry, and document management.

The position requires strong organization, teamwork, and attention to detail, with full-time availability during Medicare Open Enrollment; there is potential to become permanent.

Qualifications

• Strong verbal communication and customer service skills.
• Proficiency with Outlook and shared calendars.
• High attention to detail and data-entry accuracy.
• Ability to manage time and prioritize tasks.
• Basic computer skills and familiarity with database systems.
• Previous administrative or office experience preferred.
• Full-time availability during Medicare Open Enrollment is required; this may be a seasonal position with the opportunity to become permanent.
• Experience in insurance, Medicare, healthcare, or a professional office setting is a plus.

Responsibilities

• Answer incoming phone calls in a professional, courteous, and helpful manner
• Schedule client appointments for the Medicare team using a shared Outlook calendar
• Coordinate, confirm, and update appointments to help ensure schedules remain accurate and organized
• Receive, review, and organize completed documents from clients
• Accurately enter and update client and appointment information in the CRM system as needed
• Maintain organized digital records and documentation
• Communicate effectively with team members regarding scheduling, documentation, and data updates
• Provide general administrative support to the Medicare department as needed

Skills

Verbal communication

Customer service

Attention to detail

Time management

Data entry accuracy

Organizational skills

Teamwork

Autonomy

Tools

Microsoft Outlook

CRM system

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service‑driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Medicare Administration Support Assistant to join our team. This temporary position will report to our agency located in Putnam, CT. Expected Timeframe is a minimum of September through March. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in‑office position.

Responsibilities

• Answer incoming phone calls in a professional, courteous, and helpful manner
• Schedule client appointments for the Medicare team using a shared Outlook calendar
• Coordinate, confirm, and update appointments to help ensure schedules remain accurate and organized
• Receive, review, and organize completed documents from clients
• Accurately enter and update client and appointment information in the CRM system as needed
• Maintain organized digital records and documentation
• Communicate effectively with team members regarding scheduling, documentation, and data updates
• Provide general administrative support to the Medicare department as needed

Qualifications

• Strong verbal communication and customer service skills
• Proficiency with Microsoft Outlook, including shared calendars
• High attention to detail and accuracy in data entry
• Ability to manage time and prioritize tasks effectively
• Basic computer skills and familiarity with database systems
• Previous administrative or office experience preferred
• Full‑time availability during Medicare Open Enrollment is required; this may be a seasonal position with the opportunity to become permanent
• Experience in insurance, Medicare, healthcare, or a professional office setting is a plus, but not required

Benefits

• Compensation: $22.00/hr.
• Company Paid Life Insurance, Long‑Term and Short‑Term Disability
• Medical, Dental, Vision and FSA/HSA plans
• 401(k) with company match
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
• Generous PTO

Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero‑tolerance policy for all forms of harassment in violation of federal, state, and local laws.