Medical Virtual Assistant (Remote)

ZoraMD; Philadelphia (Philadelphia County); Remote; USD 6,000 - 8,000; Full time

Job summary

A healthcare provider is seeking a Virtual Medical Assistant to work full time, remotely. This role requires a Registered Nurse from the Philippines with experience in hospital settings. Key responsibilities include managing referrals, performing medical scribing, and administrative tasks. Candidates should be knowledgeable of HIPAA regulations, have excellent communication skills, and a typing speed over 50 wpm. The position offers a flexible work environment with a focus on patient confidentiality.

Qualifications

• Experience working in a hospital setup for at least 6 months.
• Experience as a medical scribe/receptionist using an EMR system.
• Ability to maintain patient and employee confidentiality.

Responsibilities

• Obtain information on new referrals and enter details in the database.
• Send referrals for physical therapy and manage records.
• Follow up with medical practitioners regarding evaluations.

Skills

Excellent spoken and written English communication skills

Knowledge of HIPAA privacy and security rules

Critical thinking abilities

Typing speed over 50 wpm

Education

Registered Nurse in the Philippines

Tools

EHR systems

Telos RPM

Axxess

Job description

Work Remotely!

Job Role

Virtual Medical Assistant (Full time, long term)

Rate: $5 per hour, starting

Working Hours: 8 hours/day (Monday to Friday 08:00 AM – 5: 00 PM CST)

Time Zone: CST

Work Duration: Weekdays

Job Description/Tasks

• Obtains information on new referrals and enters the details in the database.
• Sends referrals for Physical Therapy (PT), Occupational Therapy (OT) and Speech-Language Therapy (ST)
• Assigns nurses and therapists
• Follows up with medical practitioners to verify details of evaluation and the frequency of scheduling.
• Prefills weekly nursing notes and does medical scribing
• Does clerical tasks such as sending and receiving faxes, uploading and organizing records such as therapy visits, patient history and hospitalization records and other related documents
• Does phone calls to concerned clients on a weekly basis to get customer satisfaction and records patient / family complaints

Technical Requirements

• Laptop or PC (Win 10, I5, 8GB RAM)
• Wired Internet connection with a speed of at least 30 Mbps
• Backup internet connection
• A headset with a mic (preferably a noise-canceling one)
• Typing speed of more than 50 wpm
• A medical license

Qualifications

• A Registered Nurse in the Philippines
• Experience working in the hospital set-up for at least 6 months
• Knowledgeable of HIPAA privacy and security rules, including safeguarding patient information and maintaining confidentiality.
• Experience using EHR systems and other medical software.
• Experience working as a medical scribe/receptionist using an EMR system.
• Awareness of potential ethical issues in the medical field and ability to address them appropriately
• Additional certifications in medical assisting or healthcare administration are a plus.
• Awareness of potential ethical issues in the medical field and ability to address them appropriately.
• Exhibits critical thinking abilities to analyze and optimize work performance.
• Excellent spoken and written English communication skills
• Ability to maintain patient and employee confidentiality.
• Requires minimal to no supervision and is self-reliable.
• Typing speed of >50 wpm

Preferences

• Knowledge in Telos RPM and Axxess