Medical Virtual Assistant – Lab Results & Patient Coordination

Remote Hunter LLC; United States; Remote; USD 25,000 - 39,000; Full time

Job summary

Remote Hunter LLC is seeking a Medical Virtual Assistant – Lab Results & Patient Coordination for a primary care practice based in Long Island, New York. The role focuses on patient communication, follow-up coordination, scheduling, and clinical administrative tasks.

You will help communicate provider-reviewed lab and imaging results, coordinate follow-up appointments, maintain accurate patient records in the EHR, and support communication between healthcare providers and patients.

Qualifications

• Medical Assistant experience required; primary care experience preferred.
• Experience communicating lab or imaging results without providing medical interpretation.
• Strong phone-based patient communication skills.
• Experience with EHR documentation; AdvancedMD experience preferred.
• Experience with appointment scheduling and patient coordination.
• English fluency required; Spanish-English bilingual preferred.
• Ability to provide required background clearances before onboarding.
• Suitable remote work setup with reliable computer, internet, headset and webcam.
• Strong knowledge of EHR documentation and healthcare administration.
• Medical office communication and scheduling processes knowledge.
• Medical Assistant certification or related healthcare qualification.

Responsibilities

• Review provider instructions related to lab and imaging results.
• Communicate approved results and instructions to patients accurately.
• Assist patients with administrative next steps based on provider guidance.
• Identify when patients need appointments or additional provider follow-up.
• Coordinate with patients regarding testing, referrals, appointments, and follow-up requirements.
• Schedule follow-up appointments according to provider requests.
• Coordinate additional testing, referrals, and repeat labs or imaging.
• Document patient interactions and updates accurately in the EHR system.
• Maintain confidentiality and follow healthcare documentation standards.
• Escalate clinical questions or concerns to healthcare providers when required.
• Coordinate with providers and team members to ensure proper patient follow-up.

Skills

Phone communication

EHR documentation

Schedule coordination

Confidentiality

Medical terminology

Bilingual English/Spanish

Education

Medical Assistant certification

Tools

AdvancedMD

Job description

RemoteHunter is hiring for a Medical Virtual Assistant – Lab Results & Patient Coordination role with a primary care medical practice based in Long Island, New York.

This position focuses on supporting patient communication, follow-up coordination, scheduling, and clinical administrative processes.

The selected candidate will help communicate provider-reviewed lab and imaging results, coordinate follow-up appointments, maintain accurate patient records, and support smooth communication between healthcare providers and patients. The role requires strong attention to detail, confidentiality, and excellent patient interaction skills.

Key Responsibilities:

• Review provider instructions related to lab and imaging results.
• Communicate approved results and instructions to patients accurately.
• Assist patients with administrative next steps based on provider guidance.
• Identify when patients need appointments or additional provider follow-up.
• Communicate with patients regarding testing, referrals, appointments, and follow-up requirements.
• Schedule follow-up appointments according to provider requests.
• Coordinate additional testing, referrals, and repeat labs or imaging.
• Document patient interactions and updates accurately in the EHR system.
• Maintain confidentiality and follow healthcare documentation standards.
• Escalate clinical questions or concerns to healthcare providers when required.
• Coordinate with providers and team members to ensure proper patient follow-up.

Requirements:

• Medical Assistant experience required; primary care experience preferred.
• Experience communicating lab or imaging results without providing medical interpretation.
• Strong phone-based patient communication skills.
• Experience with EHR documentation; AdvancedMD experience preferred.
• Experience with appointment scheduling and patient coordination.
• English fluency required; Spanish-English bilingual skills are preferred.
• Ability to provide required background clearances before onboarding.
• Suitable remote work setup, including reliable computer, internet connection, headset, and webcam.
• Strong knowledge of Electronic Health Records (EHR) documentation.
• Strong knowledge of Patient coordination and healthcare administration.
• Strong knowledge of Medical office communication and scheduling processes. Medical Assistant certification or related healthcare qualification (Estimated)