Medical Transport Dispatcher & Routing Specialist

Ali Medical Transport; Virginia; On-site; USD 23,000 - 32,000; Full time

Job summary

Ali Medical Transport is seeking a Dispatcher/Logistics Coordinator to oversee and optimize our non-emergency transport operations in central Virginia. You will plan routes, dispatch drivers, and maximize multi-load efficiency while coordinating with insurers, facilities, and clients.

You’ll serve as the main contact for drivers and customers, and prepare the next day's trip manifest. The ideal candidate has dispatch experience, strong communication skills, and thorough knowledge of the Richmond

Qualifications

• Previous dispatching experience with a logistics mindset.
• Ability to manage variables and outcomes (vehicle type, drivers, driving time, rest).
• Strong digital, phone, and written communication; handles 100+ calls daily.
• Intimate knowledge of the Richmond metro area (zip codes, streets, regions).
• Ability to manage competing, high-priority tasks under stressful workloads.

Responsibilities

• Create routes and dispatch drivers efficiently while maximizing multiloading.
• Communicate with insurers, facilities, and clients to confirm or cancel trips.
• Serve as the main point of contact for drivers and clients.
• Plan next-day trips with a daily manifest.
• Cross-train and assist office team with daily duties.
• Other duties as assigned.

Skills

Dispatch experience

Logistics mindset

Communication skills

Richmond area knowledge

Job description

Ali Medical Transport is seeking a Dispatcher/Logistics Coordinator to oversee and optimize our non-emergency transport operations in central Virginia. You will plan routes, dispatch drivers, and maximize multi-load efficiency while coordinating with insurers, facilities, and clients.

You’ll serve as the main contact for drivers and customers, and prepare the next day's trip manifest. The ideal candidate has dispatch experience, strong communication skills, and thorough knowledge of the Richmond