Richmond Medical Courier Dispatcher: Fast-Paced Dispatch

Sri Healthcare; Richmond (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

Paid Time Off Program (PTO)

401(k) w/Employer Match

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, Dental, and Vision Programs

Basic Life/AD&D Insurance

Long-Term Disability (LTD)

Job summary

NOVO Health Services in Richmond, VA is seeking a detail-oriented Dispatcher to oversee scheduled and on-demand courier runs within a fast-paced healthcare logistics environment.

You will use Transportation Management Systems (TMS) and dispatch software, communicating with hospitals, couriers, and vendors to ensure timely, accurate pickups, deliveries, and documentation.

This on-site, full-time role offers competitive pay, paid holidays, PTO, 401(k) with match, and comprehensive health programs.

Qualifications

• Experience in dispatcher/logistics or similar fast-paced operations.
• Strong written and verbal communication with hospital/vendor liaison.
• Proficient use of TMS and dispatch/web-based tools.

Responsibilities

• Monitor and manage scheduled and on-demand courier runs.
• Coordinate pickups/deliveries and ensure timelines are met.
• Verify pickups, deliveries, and proof-of-delivery data.
• Maintain accurate dispatch docs and end-of-shift reports.

Skills

Local knowledge

Traffic condition awareness

Communication skills

Time management

Problem solving

Documentation accuracy

Multi-system navigation

Verbal communication

Managing multiple requests

Tools

TMS

Dispatch software

Email applications

Office software

Job description

NOVO Health Services in Richmond, VA is seeking a detail-oriented Dispatcher to oversee scheduled and on-demand courier runs within a fast-paced healthcare logistics environment.

You will use Transportation Management Systems (TMS) and dispatch software, communicating with hospitals, couriers, and vendors to ensure timely, accurate pickups, deliveries, and documentation.

This on-site, full-time role offers competitive pay, paid holidays, PTO, 401(k) with match, and comprehensive health programs.