Medical Team Lead

The Salvation Army USA Central Territory; Detroit (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

The Salvation Army USA Central Territory in Detroit, MI seeks a Medical Team Leader to oversee the medical staff and ensure high-quality patient care across detoxification and related programs. You will coordinate services, manage clinical operations, and uphold compliance under the Medical Director's guidance.

Lead a diverse healthcare team, supervise admissions, and ensure accurate documentation while maintaining patient safety and service excellence in our treatment facilities.

Qualifications

• Excellent verbal and written communication skills.
• Ability to resolve conflicts and address issues.
• Strong commitment to patient advocacy and patient-centered care.
• Working knowledge of HIPAA.
• Working knowledge of OSHA standards and universal precautions.

Responsibilities

• Manage inquiries regarding information, referral, and admission.
• Conduct pre-admission screenings for detoxification services.
• Schedule admissions/discharges and complete medical documents.
• Review detoxification protocol applications.
• Verify medical charts are closed properly.
• Provide coverage for call-offs and no-shows.

Skills

Communication

Conflict Resolution

Patient Advocacy

HIPAA

OSHA

Tools

Microsoft Office

EMR Software

Job description

Position: Medical Team Leader

Reports To: Medical Director

FLSA: Nonexempt

Pay Grade: TBD

Position Summary

A Medical Team Leader is responsible for overseeing a medical team, ensuring high standards of patient care, and coordinating various healthcare services. The role requires a combination of clinical expertise, leadership skills, and administrative capabilities.

Essential Responsibilities

• Manage all inquiries with regards to information, referral, and/or possible admission
• Conduct pre-admission screenings of potential clients for detoxification services
• Schedule detoxification admissions/discharges to detoxification and residential programs, including completion of all required medical documents
• Review all detoxification protocol applications
• Verification that medical charts have been closed properly
• Provide coverage for call-off’s and no-show’s
• Conduct ADIA admissions/discharge for detoxification clients
• Create monthly medical staff schedule
• Schedule monthly team meeting with the Physician’s Assistant and/or Medical Director
• Conduct staff training for new medical employees and notify current employees of any changes in day-to-day procedures
• Prepare order and inventory of medical supplies with assistance of medical staff
• Take appropriate action as directed by Medical Director to ensure clients medical stability and in cases emergency facilitate assistance per Harbor Light protocol
• Assist Medical Director, Physician’s Assistant, and/or designate in the provision of medical services
• Ensure all records, charts, logs and all other pertinent data for medical unit are maintained on a daily basis
• Perform other duties as assigned

Education/Experience

• 2 years of medical experience as a licensed Registered Nurse or Practical Nurse
• Experience with substance abuse or mental health populations preferred
• Previous experience in a supervisory or managerial role, overseeing a team of healthcare professionals.

Skills, Knowledge & Abilities

• Excellent verbal and written communication skills, with the ability to convey information clearly and effectively to both the medical team and patients.
• Experience in resolving conflicts and addressing issues within the team or with patients.
• Strong commitment to patient advocacy and ensuring a patient-centered approach in all aspects of care.
• Must possess a working knowledge of HIPAA
• Possess a working knowledge of OSHA standards and Universal precautions

Computer Skills

• Proficiency with Microsoft Office Applications and e-mail
• Experience using Electronic Medical Records systems strongly preferred

Certificates and Licenses

• Complete Safe From Harm training, and keep current as needed
• TB test and police clearance
• Valid Michigan Chauffeur License and approved by The Salvation Army MVR

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Work in stationary position: 2 to 5 hours
• Move about work area: More than 5 hours
• Use hands/fingers to handle or feel: 2 to 5 hours
• Reach with hands and arms: Less than 2 hours
• Climb (stairs/ladders) or balance: None
• Bend, stoop, kneel, crouch, or crawl: Less than 2 hours
• Communicate with others: More than 5 hours
• Detect flavors or smells: None
• Move objects up to 30 pounds: Less than 2 hours
• Visual acuity: 2 to 5 hours
• Read and understand written word: 2 to 5 hoursDrive or travel: None

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Environment: No exposure to extreme heat, cold, noise, chemicals or hazardous equipment. Frequency: None
• Medical Environment: Exposure to body fluids, radiation, medical equipment, solvents or chemicals. Frequency: 2 to 5 hours
• Noise: Exposure to constant or intermittent extreme sounds. Frequency: None
• Temperature: Exposure to extreme heat or cold either indoors or outside. Frequency: None

In addition

• RELIABILITY: Ability to be dependable, trustworthy, and committed to doing the best job possible and completing work in a timely and consistent manner.
• PROBLEM SOLVING: Ability to recognize courses of action to handle problems, gathering and organizing information, identifying cause and effect relationships, and applying contingency plans to solve those problems.
• PLANNING AND ORGANIZING: Ability to set priorities and allocate resources properly in order to effectively achieve work responsibilities and objectives.
• LEADERSHIP: Ability to motivate and guide others to ensure performance in accordance with clear expectations and goals; providing timely guidance and feedback.
• INITIATIVE: Ability to act promptly and take steps to solve or settle an issue proactively.

This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Salvation Army reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon The Salvation Army’s at will employment status. Reasonable accommodation may be made to enable individuals to perform essential functions. The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.