LKSD-WBLMedical Support Technician I-Bethel

YKHC Yukon Kuskokwim Health Corporation; Bethel (CT); On-site; USD 18,000 - 25,000; Part time

Job summary

Yukon-Kuskokwim Health Corporation is seeking a temporary, PRN scheduler/phone assistant to manage patient appointments in a clinic setting in Bethel. You will handle calls, schedule and update appointments, and route inquiries to the appropriate department with professionalism.

Responsibilities include shadowing dental procedures, assisting in clinic operations, and supporting the Admin team. Training includes standard onboarding, fingerprinting, and background checks as required.

Qualifications

• Minimum education of 16+ years old, enrolled in LKSD WBL class or equivalent.
• One year public-facing experience preferred and switchboard background advantageous.
• Working knowledge of medical terminology preferred and ability to communicate clearly.

Responsibilities

• Answer scheduling telephones and manage patient appointments per guidelines.
• Schedule, cancel or reschedule appointments and route calls to departments.
• Shadow and assist with dental procedures and general clinic functions as assigned.
• Support Admin team with office duties; comply with onboarding and background checks.

Skills

Switchboard experience

Medical terminology

Customer service

English communication

Education

High School Diploma / transcripts

Tools

Computer

Multiline telephone system

Copy/print/scan machine

Job description

We are working together to achieve excellent health. Come join us! The Yukon-Kuskokwim Health Corporation is a Tribal health care organization, serving nearly 30,000 people living across rural, southwest Alaska in villages with populations from about 10 to more than 1,000. Bethel, the regional hub and location of the only hospital in the region, has a population of nearly 7,000. The Yukon-Kuskokwim Delta is home to thousands of lakes and two primary rivers—the Kuskokwim and Yukon. We offer a broad range of employment opportunities and the chance to make a meaningful impact on the health of people in the region.

Position Summary

Answers scheduling telephones. Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner. Shadow’s and assists with dental procedures, and assists in general clinic function. Assists the Admin team in various office duties as assigned. Note: All students will be required to follow standard new hire onboarding including fingerprinting and criminal background checks

Position Qualifications

• Minimum Education: 16+ years old, junior/senior, must be enrolled in LKSD WBL class, HS transcripts
• Minimum Experience: One year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.
• License, Certification, Registration: None required
• Equipment/Tools: Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.
• Specialized Knowledge and Skills: Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing. Yup’ik speaker preferred.
• Supervisory Responsibilities: None
• Compensation Pay Range Minimum: 15.75
• Employment Type: Temporary
• Time Type: PRN
• Hours Per Week: 0
• FLSA Exempt: No

Yukon Kuskokwim Health Corporation is an Affi ... . All qualified individuals will receive consideration for employment without regard to race, ethnicity, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status and any other basis protected by law. Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly. Under P.L. 93-638, preference is given to Alaska Native/American Indian applicants. For more information, please contact the YKHC Recruitment Department at [e-mail]

Join YKHC, a Tribal Health Organization serving 58 tribes in southwest Alaska. We offer comprehensive healthcare, from community clinics to a regional hospital, dental, behavioral health, and more. Come be part of our team!