Medical Support Specialist - Patient Flow & Access (GS-06)

US-Department-of-Veterans-Affair; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

US Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (A/MSA) at GS-06 to provide essential administrative support that enables physicians, nurses, and other care providers to deliver patient care efficiently.

The A/MSA acts as a chief source of patient flow information and coordinates scheduling, referrals, and related administrative tasks while maintaining quality patient interactions and compliance with VA policies.

Qualifications

• Advanced knowledge of the technical health care process relevant to access to care.
• Advanced knowledge of policies and procedures for coordinated care delivery and patient flow.
• Advanced knowledge of medical terminology.
• Ability to collaborate with a wide range of medical clinicians to achieve team goals.

Responsibilities

• Provide administrative support to physicians, PAs, nurses and staff to facilitate patient care.
• Serve as a primary source of patient flow information and coordinate scheduling and referrals.

Skills

Health care process

Interdisciplinary coordination

Medical terminology

Communication with clinicians

Prioritization & organization

Data reporting

Education

High school diploma or equivalent

Job description

US Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (A/MSA) at GS-06 to provide essential administrative support that enables physicians, nurses, and other care providers to deliver patient care efficiently.

The A/MSA acts as a chief source of patient flow information and coordinates scheduling, referrals, and related administrative tasks while maintaining quality patient interactions and compliance with VA policies.