Medical Support Operations Lead

The University of Kansas Health System; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

The University of Kansas Health System is seeking a Medical Support Operations Supervisor to direct and coordinate activities across scheduling, billing, communications, IT/EMR, and patient referrals. You will supervise staff, develop policies, and ensure high quality patient service within the urgent care setting.

Ideal candidates have 3+ years in medical support services and a background in healthcare administration; Bachelors preferred.

Qualifications

• Requires analysis, interpersonal communication, and organizational abilities.
• Experience in medical support services, with healthcare setting exposure.
• Knowledge of health information systems and clinical applications.

Responsibilities

• Directs, supervises and coordinates activities including scheduling, billing, communications, IT/EMR, and patient referrals.
• Provides systems consulting and leads projects related to computing systems in assigned areas.
• Applies knowledge to optimize current applications and plans for new solutions with senior analysts.
• Develops policies, trains staff, and ensures user satisfaction with information systems.
• Manages long-range planning, budgeting, and departmental operations.

Skills

Analysis

Communication skills

Healthcare administration

Clinical applications

Education

High School Diploma

Bachelor's Degree in Health or Business Administration

Job description

The University of Kansas Health System is seeking a Medical Support Operations Supervisor to direct and coordinate activities across scheduling, billing, communications, IT/EMR, and patient referrals. You will supervise staff, develop policies, and ensure high quality patient service within the urgent care setting.

Ideal candidates have 3+ years in medical support services and a background in healthcare administration; Bachelors preferred.