Medical Support Assistant or Certified Medical Assistant I, II, or III

OU Health; Oklahoma City (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a Medical Support Assistant or Certified Medical Assistant to join their dynamic team. This role is crucial for delivering direct patient care and supporting healthcare providers in a busy clinic environment. You will engage with patients, manage workflows, and ensure a smooth operation while adhering to safety guidelines. The ideal candidate will possess strong communication skills, attention to detail, and a commitment to patient care. Join a forward-thinking organization that values your contributions and offers a comprehensive benefits package to support your well-being.

Benefits

PTO

401(k)

Medical and dental plans

Comprehensive benefits package

Qualifications

• High School Diploma or GED required for all levels.
• Basic Life Support certification required upon hire.

Responsibilities

• Provides direct patient care by taking vitals and patient history.
• Organizes workflow to meet patient needs in a timely manner.
• Responsible for stocking exam rooms and ordering supplies.

Skills

Knowledge of medical terminology

Ability to interact professionally with healthcare practitioners and patients

Ability to effectively communicate information

Ability to observe and obtain information from all relevant sources

Ability to work as a member of a team

Detail oriented

Ability to maintain composure in difficult situations

Understanding and sensitivity to others' needs

Education

High School Diploma or GED

Completion of an accredited Medical Assistant Program

Job description

Position Title: Medical Support Assistant or Certified Medical Assistant I, II, or III Department: Heart, Lung and Vascular Clinic Job Description:

This position may be filled as either Medical Support Assistant orCertified Medical Assistant I, II, or III - depending on experience, expertise, and qualifications.

See below for minimum qualifications for either level.

The Medical Support Assistant works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. This position plays an important role in the ambulatory setting by not only performing clinical and administrative duties but also helping patients feel at ease and understanding provider instructions.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Provides direct patient care by taking vitals, patient history, referrals, and patient phone messages under direct supervision of the provider and/or clinical supervisor
• Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires
• Contributes to the assessment/re-assessment of patients
• Monitors and documents patient status
• Manages large call volume while maintaining excellent telephone etiquette
• Organizes workflow to meet patient needs in a timely manner
• May retrieve and transport instruments and supplies.
• Moderate exposure to hazardous risks, including potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals
• Must follow standard precautions
• Responsible for stocking exam rooms, taking inventory, and ordering supplies.
• Makes scheduling arrangements with other healthcare professionals and facilities.
• Assists withprocedures. Maintaining sterile field and specimen labeling when necessary.
• Gathers and documents information about patient condition, which include lab values, pain levels, patient education needs, nutritional status and potential complications
• Performs cleaning, sterilization and/or high-level disinfection of scopes, probe, instruments and equipment according to manufacturer instructions for use
• Performs other duties as assigned

Minimum Requirements Medical Support Assistant:

Education: High School Diploma or GED required.

Experience: 0-3 years of experience in Patient Care as a Medical Assistant or similar patient care role preferred.

License/Certification/Registration: Basic Life Support (American Heart Association) certification required upon hire.

Minimum Requirements Certified Medical Assistant I:

Education: High School Diploma or GED required. Completion of an accredited Medical Assistant Program preferred.

Experience: 0-3 years of experience in Patient Care as a Medical Assistant or similar patient care role preferred.

License/Certification/Registration: Basic Life Support (American Heart Association) certification required upon hire.

Additionally, one of the following certifications are required upon hire:

• Medical Assistant - American Medical Technologists (AMT)
• Registered Medical Assistant - American Association of Medical Personnel
• Registered Medical Assistant - American Allied Health
• Certified Medical Assistant - American Association of Medical Assistants (AAMA)
• Certified Clinical Medical Assistant - National HealthCareer Association
• National Certified Medical Assistant - National Center for Competency Testing (NCCT)
• Nationally Registered Certified Medical Assistant - National Association for Health Professionals

Minimum Requirements Certified Medical Assistant II:

Education: High School Diploma or GED required. Completion of an accredited Medical Assistant Program preferred.

Experience: 3-5 years of experience in Patient Care as a Medical Assistant or similar patient care role required.

License/Certification/Registration: Basic Life Support (American Heart Association) certification required upon hire.

Additionally, one of the following certifications are required upon hire:

• Medical Assistant - American Medical Technologists (AMT)
• Registered Medical Assistant - American Association of Medical Personnel
• Registered Medical Assistant - American Allied Health
• Certified Medical Assistant - American Association of Medical Assistants (AAMA)
• Certified Clinical Medical Assistant - National HealthCareer Association
• National Certified Medical Assistant - National Center for Competency Testing (NCCT)
• Nationally Registered Certified Medical Assistant - National Association for Health Professionals

Minimum Requirements Certified Medical Assistant III:

Education: High School Diploma or GED required. Completion of an accredited Medical Assistant Program preferred.

Experience: 5+ years of experience in Patient Care as a Medical Assistant or similar patient care role required.

License/Certification/Registration: Basic Life Support (American Heart Association) certification required upon hire.

Additionally, one of the following certifications are required upon hire:

• Medical Assistant - American Medical Technologists (AMT)
• Registered Medical Assistant - American Association of Medical Personnel
• Registered Medical Assistant - American Allied Health
• Certified Medical Assistant - American Association of Medical Assistants (AAMA)
• Certified Clinical Medical Assistant - National HealthCareer Association
• National Certified Medical Assistant - National Center for Competency Testing (NCCT)
• Nationally Registered Certified Medical Assistant - National Association for Health Professionals

Knowledge/Skills/Abilities Required:

• Knowledge of medical terminology.
• Ability to interact professionally with healthcare practitioners and patients.
• Ability to effectively communicate information.
• Ability to observe and obtain information from all relevant sources.
• Ability to work as a member of a team.
• Must be detail oriented and able to complete work tasks.
• Ability to maintain composure even in difficult situations.
• Ability to be understanding and sensitive to needs of others.

Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.