Certified Medical Assistant I, II, or III
Join to apply for the Certified Medical Assistant I, II, or III role at OU Health.
Position Title
Certified Medical Assistant I, II, or III
Department
Heart, Lung and Vascular Clinic
Job Description
The Certified Medical Assistant II works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. This position plays an important role in the ambulatory setting by performing clinical and administrative duties and helping patients feel at ease and understand provider instructions.
Essential Responsibilities
- Provides direct patient care by taking vitals, patient history, venipuncture, lab, x-ray, referrals, and patient phone messages as directed by the provider and/or clinical supervisor.
- Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
- Contributes to the assessment/re-assessment of patients.
- Monitors and documents patient status.
- Manages large call volume while maintaining excellent telephone etiquette.
- Organizes workflow to meet patient needs in a timely manner.
- May retrieve and transport medications, instruments, and supplies.
- Moderate exposure to hazardous risks, including potential for exposure to infections, blood, body fluids, electrical equipment, chemicals.
- Follows standard precautions.
- Responsible for stocking exam rooms, taking inventory, and ordering supplies.
- Makes scheduling arrangements with other healthcare professionals and facilities.
- Assists with procedures, maintaining sterile fields and specimen labeling when necessary.
- Gathers and documents information about patient condition, lab values, pain levels, education needs, nutritional status, and potential complications.
- Performs cleaning, sterilization, and high-level disinfection of scopes, probes, instruments, and equipment per manufacturer instructions.
- Participates in developing the care plan, including implementation and evaluation of interventions, which may include medication administration (excluding narcotics) as directed by a physician or PA.
- Reinforces patient education about medications, post-surgical care, diets, and treatment changes.
- Transmits prescription refills as directed.
- Arranges hospital admissions and patient care services.
- Might precept new medical assistants.
- Participates in daily compliance audits, chart checks, and safety event reporting.
- De-escalates patient concerns.
Minimum Requirements
Education: High School Diploma or GED required. Completion of an accredited Medical Assistant Program preferred.
Experience: 3-5 years in patient care as a Medical Assistant or similar role required.
License/Certification: Basic Life Support (American Heart Association) certification required upon hire. Additionally, one of the following certifications is required:
- Medical Assistant - American Medical Technologists (AMT)
- Registered Medical Assistant - American Association of Medical Personnel
- Registered Medical Assistant - American Allied Health
- Certified Medical Assistant - American Association of Medical Assistants (AAMA)
- Certified Clinical Medical Assistant - National Health Career Association
- National Certified Medical Assistant - National Center for Competency Testing (NCCT)
- Nationally Registered Certified Medical Assistant - National Association for Health Professionals
Knowledge/Skills/Abilities
- Advanced knowledge of medical terminology.
- Professional interaction with healthcare practitioners and patients.
- Effective communication skills.
- Ability to observe and gather relevant information.
- Ability to work independently and in a team.
- Detail-oriented and thorough in work tasks.
- Maintain composure in difficult situations.
- Understanding and sensitivity to others' needs.
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OU Health is an equal opportunity employer. We offer comprehensive benefits including PTO, 401(k), medical and dental plans, among others. Our total benefits and compensation package aims to meet your needs both inside and outside of work, creating peace of mind for you and your family.