MEDICAL SUPPORT ASSISTANT/OA

US Military Treatment Facilities under DHA; California; In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

None

Descrizione del lavoro

The Army Health Clinic Presidio in Monterey, California, seeks a clerical support specialist to join the Directorate of Branch Clinics, Patient Admin Services. This role will greet patients, manage phone and secure messaging, schedule appointments, and help maintain medical records.

Required: four years of education beyond high school; a qualified typist of 40 words per minute with minimal errors. Experience in medical administration and processing in- and out-processing is preferred.

Competenze

• This position requires basic clerical or administrative support experience in a medical clinic.
• Greeting patients, handling calls and secure messaging, scheduling and coordinating appointments.
• Maintaining electronic and paper medical records and preparing routine correspondence.

Mansioni

• Greet patients and manage phone and secure messaging systems.
• Schedule and coordinate appointments for patients and clinicians.
• Maintain electronic and paper medical records with accuracy.
• Prepare routine correspondence and reports for clinic operations.
• Support patient in- and out-processing as needed.

Conoscenze

Typing 40 wpm

Clerical experience

Medical administration

Formazione

Four years of education beyond high school

Strumenti

Electronic medical records

Secure messaging systems

Descrizione del lavoro

About the Position

This position is located within the Directorate of Branch Clinics, Patient Admin Services Department at the Army Health Clinic Presidio in Monterey, California.

Direct Hire Solicitation Who May Apply: US Citizens

In order to qualify, you must meet the education and or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience

One year of specialized experience which includes performing clerical or administrative support in a medical clinic, including greeting patients, managing phone and secure messaging systems, scheduling and coordinating appointments, maintaining electronic and paper medical records, preparing routine correspondence and reports, and supporting patient in- and out-processing. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

Education

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

Combination of Education and Experience

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.