Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

The 22nd Medical Group at McConnell Air Force Base in Kansas is seeking a patient-focused Medical Support Assistant for a Direct Hire Solicitation. The role requires at least one year of specialized experience in handling patient complaints, scheduling appointments, and maintaining electronic records. A qualified typing speed of 40 words per minute is also required to perform duties accurately.

Applicants must be U.S. citizens.

Qualifications

• One year of specialized experience including resolving patient complaints, scheduling appointments, and maintaining electronic files/documents.

Skills

Patient service

Typing 40 WPM

Job description

About the Position

This position is located at 22nd Medical Group at McConnell Air Force Base, Kansas.

This is a Direct Hire Solicitation

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience

One year of specialized experience which includes resolving patient complaints, scheduling appointments, and maintaining electronic files/documents. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Proficiency Required

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.