Medical Support Assistant (OA)

US Military Treatment Facilities under DHA; Jacksonville (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Jacksonville Naval Hospital is seeking a Medical Support Assistant to perform clerical duties in a Military Treatment Facility. You will maintain patient records, monitor appointments, and greet patients and visitors with professional service.

The position requires teamwork, accuracy, and adherence to privacy rules while supporting daily medical operations at the facility.

Qualifications

• Experience performing clerical duties in a Medical Treatment Facility.
• Ability to organize and maintain patient records and confidential information.
• Skill in scheduling and coordinating appointments and arrivals.
• Warm, professional reception and visitor handling.

Responsibilities

• Maintain patient medical records and filing systems.
• Monitor and coordinate scheduled appointments.
• Receive patients and visitors and direct them appropriately.
• Perform general clerical tasks in a Medical Treatment Facility.

Skills

Clerical experience

Medical records management

Reception / customer service

Appointment scheduling

Education

Bachelor's degree or 24 sem hours in related subjects

Job description

About the Position

This aMedical Support Assistant (OA) position with the Jacksonville Naval Hospital. This is a Direct Hire Solicitation for Certain Personnel of the DoD Workforce.

Who May Apply

US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience

• Performing clerical duties in a Medical Treatment Facility
• Maintaining patient medical records
• Monitoring scheduled appointments
• Receiving patients and visitors

Education

Four year course of study leading to a bachelor's degree with a major study or at least 24 semester hours in subjects directly related to the position.

Combination of Education and Experience

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.