Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions, LLC; Virginia Beach (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Une entreprise spécialisée dans les solutions gouvernementales recherche un Assistant de Soutien Médical pour son cabinet de Virginie Beach. Les candidats sélectionnés géreront les rendez-vous des patients, fourniront un soutien administratif et travailleront à la réconciliation des réclamations. Ce rôle exige une excellente communication et des compétences organisationnelles, avec des possibilités de développement professionnel dans un environnement de soins de santé.

Qualifications

• Expérience de six mois dans un cadre administratif.
• Capacité à passer une vérification de sécurité requise.

Responsibilities

• Planifier et annuler des rendez-vous pour les patients.
• Assurer le soutien général à la réception dans les bureaux d'information.

Skills

Communication

Utilisation de logiciels

Service à la clientèle

Education

Éducation au-delà du secondaire

Job description

Thanks for visiting our Career Page! Please review our open positions and apply to the positions that match your qualifications.

Ansible was founded on the simple tenet that taking exemplary care of employees who take care of customers is good business. That is how we encourage discretionary effort. That is how we make a difference.

Ansible is committed to providing equal opportunity in employment to all employees and applicants for employment. Ansible will not tolerate any form of discrimination or harassment based on a person’s race, religion, color, gender, gender identity, sexusal orientation, age, national origin, medical/physical status or disability, or military status.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 800-496-4299 or [e-mail] for assistance.

Medical Support Assistant (Medical Receptionist)

Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Virginia Beach VA Clinic located at 244 Clearfield Boulevard, Suite 401, Virginia Beach, VA 23462. Working hours are Mon-Fri, 8:00am-4:30pm. Competitive packages are available for qualified candidates.

Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.

Responsibilities

• Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
• Provide general reception support in the Release of Information (ROI) offices at various medical centers.
• Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
• Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
• Make outgoing and receive incoming phone calls.
• Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
• Review ambulance claims for eligibility and payment.
• Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.

Qualifications

• Citizen of the United States of America.
• Ability to speak clearly, hear and write English.
• Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.
• Heavy phone and computer usage, often simultaneously.
• Familiarity with medical terminology, hospital terminology and/or clinics.
• Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
• Have the following experience or education (or combination of both) to meet minimum qualifications for employment:
  • Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify.
  • One year of education above high school or one to two years of related job experience.
  • Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.
• Ability to pass a required level of security clearance (NACI-level background check).
• No sponsorship available

All candidates must be able to:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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