Medical Support Assistant (Advanced)

U.S. Department of Veterans Affairs; Anderson (SC); Presencial; USD 50.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Parental Leave

Descripción de la vacante

The VA Careers - Medical Support Assistant (AMSA) role supports outpatient services across departments such as Primary Care, Radiology, Mental Health, and more. You will help coordinate care, respond to Veterans or families with instructions, appointments, and actions, and work within an interdisciplinary team to ensure smooth patient flow.

This open-continued announcement outlines diverse schedules, paid time off, parental leave, and federal benefits.

Formación

• High school diploma or equivalent required.
• Education verification via high school diploma, transcript, GED, or college transcript.
• If using foreign education, submit Certificate of Foreign Equivalency with transcript.

Responsabilidades

• Facilitate health care needs and coordinate with team.
• Set priorities, monitor pre-appointment requirements, and update the electronic record.
• Respond to Veterans or family with instructions and scheduling actions.
• Work within an interdisciplinary outpatient care delivery model.

Educación

High School Diploma or equivalent

Descripción del empleo

• Department: Department of Veterans Affairs

This is an OPEN CONTINUOUS ANNOUNCEMENT. The initial cut-off date for referral of eligible applications will be on or about is Tuesday, November 10, 2026 and applicants will be referred on an 'as needed' basis thereafter. Note: Vacancies may not currently exist at all locations, but may later prior to the closing date. Applicants will be notified at time of referral.

Key Responsibilities

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Advanced Medical Support Assistant (AMSA) position is an administrative foundational role for any outpatient area throughout the facility.

To include but not limited to Call Center, Primary Care, Operator Suite, Medicine, Surgery, Mental Health, Radiology, Audiology, Dental, Spinal Cord, Rehabilitation, Nutrition, Community Based Outpatient Clinics (CBOC), or any other non-Primary Care (PACT) area.

The purpose of the position is to facilitate health care needs, huddle with team members for directions, and respond to Veterans or family with instructions, appointments, or actions to be taken.The AMSA works collaboratively in an interdisciplinary coordinated care delivery model within Outpatient Clinics.

The AMSA develops and maintains effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies.

The AMSA is responsible for setting priorities and deadlines, adjusting the flow and sequencing of the work to meet the team and patient needs; he/she works with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record; monitoring pre-appointment requirements to assure readiness for patient visit/procedure.

Performs other duties as assigned Work Schedule: A variety of work schedules are available; Work schedule will be determined upon selection. NOTE: May be expected to work rotating weekends and holidays. Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available. Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized.

Requirements & Education

Documentation Requirements for Proof of High School Completion or higher If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official) Note: Only education or degrees recognized by the U.S.

Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $49711 – $68799/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2027-04-27.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.