Medical Staff Services Coordinator WFH

HCA Healthcare, Inc.; Nashville (TN); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) Plan with match

Education support

Job summary

HCA Healthcare, Inc. is seeking a Remote Medical Staff Services Coordinator to support credentialing and privileging for the Division MSSD from a work-from-home setup.

You will review RFC/applications, maintain Cactus records, and ensure access to clinical systems, while coordinating with facilities and leadership. The role requires knowledge of credentialing processes, 2+ years in credentialing, and preferred CPCS/CPMSM certification.

Qualifications

• High School Diploma or equivalent is preferred.
• At least two years medical staff credentialing experience in an acute care or centralized credentialing office setting is preferred.
• Ambulatory surgery experience is preferred.
• CPCS and/or CPMSM Credentialing Certification is preferred.
• Cactus credentialing software is preferred.

Responsibilities

• Demonstrates knowledge of bylaws, policies, regulations, and confidentiality.
• Apply credentials evaluation to RFC/applications and re-applications for compliance.
• Provide outreach to obtain missing or incomplete information.
• Prepare summary credentialing reports with flagged concerns for facility review.
• Use Cactus to create and upload communications and update provider records.
• Update scheduling system to match provider data in Cactus.
• Submit eSAF access requests for IDs and changes as instructed.
• Escalate situations to leadership when guidance is needed.

Skills

Credentialing experience

Ambulatory surgery exposure

Detail-oriented

Education

High School Diploma or equivalent

Tools

Cactus credentialing software

eSAF system

Job description

**Candidates must live within an HCA market and available to work CST hours to be considered.**

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Medical Staff Services Coordinator WFH with Work from Home you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

Under leadership direction, the incumbent provides services for credentialing and privileging and database management functions of the Division Medical Staff Services Department (MSSD) including, but not limited to, Cactus file review for new applicants and re-applicants for membership and/or clinical privileges completed by the Credentialing Processing Center (CPC), updating the Cactus practitioner records in the Cactus database as appropriate, and utilizing HCA Healthcare tools for provisioning practitioners with appropriate access to HCA clinical systems and role based applications.

What you will do in this role:

• Demonstrates accurate knowledge and understanding of relevant bylaws, policies, regulations, and standards affecting decisions and interpretations, including confidentiality of privileged information gained, as a result of job functions.
• Apply the credentials evaluation process uniformly to all assigned RFC/applications, R-RFC/re-applications and Request for Increased, or New Clinical Privileges requests to ensure compliance with credentialing procedures.
• Provide outreach to obtain missing or incomplete information.
• Prepare summary credentialing reports (grids), including information about flagged concerns for facility review.
• Utilize the Cactus system to create and upload applicable communication letters to providers based on Board actions. Scan Board communication and approval documentation to Cactus provider records. (MSS-013).
• Update scheduling system to be consistent with provider data in Cactus.
• Submit eSAF system access requests for 3-4 IDs, new access, and changes to existing access, as instructed by the facility or leadership.
• Escalates situations timely requiring leadership assistance or guidance.

What is needed for this role:

• High School Diploma or equivalent is preferred
• At least two (2) years medical staff credentialing experience in an acute care or centralized credentialing office setting is preferred
• Ambulatory surgery experience is preferred
• CPCS and/or CPMSM Credentialing Certification is preferred
• Cactus credentialing software is preferred

Benefits

Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"There is so much good to do in the world and so many different ways to do it."
- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.