Medical Services Assistant (CV2664-1) - Reentry Services Division

Volunteers of America Delaware Valley; Camden (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Volunteers of America Delaware Valley is seeking a compassionate Medical Services Assistant to coordinate medical care for clients within the Behavioral Health and Reentry Services Division. Reporting to the Nursing Director, you will conduct medication audits and ensure HIPAA compliance in a structured, client-centered setting.

This role favors a Certified Medical Assistant (CMA) credential or equivalent experience in mental health support, with strong organizational and communication skills

Qualifications

• Certified Medical Assistant (CMA) credential or 3 years of experience with a mental health population.
• Familiarity with social learning theory, cognitive-behavioral models, and client evaluation.
• Strong written and verbal communication skills.
• Excellent organizational abilities and attention to confidentiality.
• Valid New Jersey driver’s license, reliable transportation, and ability to meet agency driving standards.
• Willingness to work flexible hours, including some evenings and weekends.
• Bilingual fluency is a plus.

Responsibilities

• Coordinate, monitor, and support medication administration and weekly audits
• Maintain up-to-date, confidential medical files and histories for all residents
• Review medical consults and physicals; flag concerns for the Nursing Director
• Act as liaison between agency staff and external pharmacy providers
• Refer clients for outside medical care as needed
• Assist in setting medication-related goals with treatment teams
• Support therapeutic environments through team collaboration
• Participate in staff and client trainings on medication safety and side effects
• Report medication errors and discrepancies promptly
• Maintain privacy compliance and contribute to HIPAA policy reviews

Skills

Communication skills

Organizational skills

Confidentiality

Bilingual (a plus)

Education

Certified Medical Assistant (CMA) credential

3 years experience with mental health population

Job description

Medical Services Assistant

Support care. Monitor wellness. Ensure continuity.

Volunteers of America Delaware Valley is seeking a compassionate and organized Medical Services Assistant to join our Behavioral Health and Reentry Services Division. Reporting directly to the Nursing Director, you’ll play an essential role in coordinating medical care for clients, conducting medication audits, and ensuring compliance with HIPAA and state regulations.

This is a dynamic role ideal for a Certified Medical Assistant or an experienced healthcare support professional who thrives in a structured, client-centered environment.

What You’ll Do

• Coordinate, monitor, and support medication administration and weekly audits


• Maintain up-to-date, confidential medical files and histories for all residents


• Review medical consults and physicals; flag concerns for the Nursing Director


• Act as liaison between agency staff and external pharmacy providers


• Refer clients for outside medical care as needed


• Assist in setting medication-related goals with treatment teams


• Support therapeutic environments through team collaboration


• Participate in staff and client trainings on medication safety and side effects


• Report medication errors and discrepancies promptly


• Maintain privacy compliance and contribute to HIPAA policy reviews

What You Need

• Certified Medical Assistant (CMA) credential, or 3 years of experience with a mental health population


• Familiarity with social learning theory, cognitive-behavioral models, and client evaluation


• Strong written and verbal communication skills


• Excellent organizational abilities and attention to confidentiality


• Valid New Jersey driver’s license, reliable transportation, and ability to meet agency driving standards


• Willingness to work flexible hours, including some evenings and weekends


• Bilingual fluency is a plus

Why This Role Matters

• You’ll ensure that clients in behavioral health and reentry programs receive the medical oversight and medication monitoring they need to stay on track in their recovery and reintegration. Your attention to care and detail keeps both clients and systems safe.

EEO of \"Individuals with Disabilities\" and \"Veteran Status\"/AA