Behavioral Health CMA — Medication & Care Coordinator

Volunteers of America Delaware Valley; Camden (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Volunteers of America Delaware Valley is seeking a compassionate Medical Services Assistant to coordinate medical care for clients within the Behavioral Health and Reentry Services Division. Reporting to the Nursing Director, you will conduct medication audits and ensure HIPAA compliance in a structured, client-centered setting.

This role favors a Certified Medical Assistant (CMA) credential or equivalent experience in mental health support, with strong organizational and communication skills

Qualifications

• Certified Medical Assistant (CMA) credential or 3 years of experience with a mental health population.
• Familiarity with social learning theory, cognitive-behavioral models, and client evaluation.
• Strong written and verbal communication skills.
• Excellent organizational abilities and attention to confidentiality.
• Valid New Jersey driver’s license, reliable transportation, and ability to meet agency driving standards.
• Willingness to work flexible hours, including some evenings and weekends.
• Bilingual fluency is a plus.

Responsibilities

• Coordinate, monitor, and support medication administration and weekly audits
• Maintain up-to-date, confidential medical files and histories for all residents
• Review medical consults and physicals; flag concerns for the Nursing Director
• Act as liaison between agency staff and external pharmacy providers
• Refer clients for outside medical care as needed
• Assist in setting medication-related goals with treatment teams
• Support therapeutic environments through team collaboration
• Participate in staff and client trainings on medication safety and side effects
• Report medication errors and discrepancies promptly
• Maintain privacy compliance and contribute to HIPAA policy reviews

Skills

Communication skills

Organizational skills

Confidentiality

Bilingual (a plus)

Education

Certified Medical Assistant (CMA) credential

3 years experience with mental health population

Job description

Volunteers of America Delaware Valley is seeking a compassionate Medical Services Assistant to coordinate medical care for clients within the Behavioral Health and Reentry Services Division. Reporting to the Nursing Director, you will conduct medication audits and ensure HIPAA compliance in a structured, client-centered setting.

This role favors a Certified Medical Assistant (CMA) credential or equivalent experience in mental health support, with strong organizational and communication skills