Medical Secretary: Patient Scheduling & Office Admin

The Ohio State University Physicians, Inc.; Columbus (OH); On-site; USD 25,000 - 37,000; Full time

Job summary

The Ohio State University Physicians, Inc. is seeking an experienced administrative assistant to join our clinical team in Columbus, OH. This role handles calls, scheduling, records coordination, and patient communications, ensuring smooth daily operations across departments.

Ideal candidates bring familiarity with ICD-9/ICD-10 & CPT coding, strong organizational skills, and excellent written and verbal communication to support clinicians and patients in a busy outpatient setting.

Qualifications

• High School diploma; two or more years of experience in a health care environment; or equivalent combination of education and experience.
• Knowledge of ICD-9/ICD-10 & CPT coding.
• Knowledge of medical terminology and customer/patient service experience.
• Organizational and problem solving skills, and ability to manage multiple priorities.
• Ability to convey information both in writing and verbally.
• Must have high level of interpersonal skills to handle sensitive and confidential situations.
• Knowledge of MS Word, Excel, Access, PowerPoint and general computer software usage.
• Detail-oriented; able to compose, type, proof materials and meet deadlines.

Responsibilities

• Answers incoming calls, relays messages, schedules clinical appointments and communicates with physician offices.
• Schedules appointments, coordinates records, and manages related documents.
• Coordinates physician coverage for specialty procedures with other departments.
• Maintains physician calendar and notifies changes; arranges meetings as required.
• Obtains pre-certifications from health care insurers when directed.
• Schedules laboratories, appointments and consultations and informs patients about preparation.
• Prepares paperwork for patients on behalf of physicians.
• Maintains patient charts and confidential medical files; pulls charts for appointments.

Skills

Healthcare environment experience

ICD-9/ICD-10 & CPT coding

Medical terminology

Customer service

Organizational skills

Interpersonal skills

Attention to detail

Written and verbal communication

Computer software proficiency (MS Word

Education

High School diploma

Job description

The Ohio State University Physicians, Inc. is seeking an experienced administrative assistant to join our clinical team in Columbus, OH. This role handles calls, scheduling, records coordination, and patient communications, ensuring smooth daily operations across departments.

Ideal candidates bring familiarity with ICD-9/ICD-10 & CPT coding, strong organizational skills, and excellent written and verbal communication to support clinicians and patients in a busy outpatient setting.