Medical Secretary & Patient Experience Coordinator

Wound and Burn Centers of America; California; Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

Wound and Burn Centers of America, headquartered in Los Angeles, seeks a Medical Secretary to handle administrative tasks in ambulatory care. The role focuses on scheduling, insurance authorizations, room preparation, and record maintenance to support clinicians and patients.

The ideal candidate brings strong communication, customer service, and organizational skills, with proficiency on both PC and Mac platforms, and a professional, upbeat demeanor.

Qualificações

• High School Diploma or GED required.
• Excellent communication skills (verbal and written).
• Excellent customer service, interpersonal, and organizational skills.
• Computer literate (PC and Mac).
• Punctual and professional appearance, conduct and work ethic.
• Energetic and upbeat; aims to make patient interactions the best part of visit.

Responsabilidades

• Schedule patient appointments
• Obtain and verify patient insurance authorizations
• Prepare and clean treatment rooms and equipment
• Answer phone calls, scan/fax documentation, and maintain excellent medical and correspondence records
• Assist with social media marketing efforts and content creation

Conhecimentos

Communication skills

Customer service

Interpersonal skills

Organizational skills

Punctual

Professional appearance

Energetic and upbeat

Formação académica

High School Diploma or GED

Ferramentas

PC and Mac literacy

Descrição da oferta de emprego

Wound and Burn Centers of America, headquartered in Los Angeles, seeks a Medical Secretary to handle administrative tasks in ambulatory care. The role focuses on scheduling, insurance authorizations, room preparation, and record maintenance to support clinicians and patients.

The ideal candidate brings strong communication, customer service, and organizational skills, with proficiency on both PC and Mac platforms, and a professional, upbeat demeanor.