Medical Office Assistant

Upstate; City of Syracuse (NY); On-site; USD 23,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401k eligibility

Tuition reimbursement

Paid time off

Job summary

Upstate is seeking a dependable Medical Assistant to support physicians and patients during clinical operations in Syracuse. The role requires strong communication, ability to listen, and proficiency with EPIC for orders, appointments, and chart updates.

The candidate will assist with procedures, prepare patients for injections, maintain patient rooms and sterilize instruments, and coordinate with front desk and providers to minimize delays and ensure smooth clinic sessions.

Qualifications

• Completion of an approved Medical Assistant or Medical Office Assistant program or one year experience directly related to the medical field.
• Current BLS certification through the American Heart Association or the American Red Cross;
• Excellent interpersonal and organizational skills required.

Responsibilities

• Assist doctors with procedures.
• Prep patients for injections.
• Enter EPIC orders for insurance authorizations and patient scheduling.
• Maintain sterile instruments and restock patient rooms; act as liaison between patients and staff.

Skills

Interpersonal skills

Organizational skills

Communication

Education

Medical Assistant program

Medical Office Assistant program

Job description

Job Summary:

Is perceived by patients and other contacts (physicians, insurancecompanies, office staff) as dependable and responsive to patientneeds. Ability to listen effectively and maintain patient confidenceand trust. Assists doctors with procedures. Prep patients or injections.Capable of anticipating doctors needs as well as the patients.Performs on a multi-task level. Enters the appropriate EPIC orders toobtain insurance authorizations for tests, physical therapy anddurable medical equipment as indicated in Provider notes for sign offby Provider. Proficient in utilizing EPIC for the following tasks: orders,changing providers, making appointments, changing appointments,checking patients out, recording administered injections using theMAR, use of quick disclosure. Proper intake of patients including
marking as reviewed and associated documentation in the system forthe following areas and as measured by meaningful use reports: vitalsigns, medications, updating pharmacy, history to include smokingstatus. Reviews patient charts for completion prior to patient session.Reviews MD schedule in advance of patient day to determine patientflow or overbooking issues. Works closely with secretarial counterpartto address chart/scheduling issues. Capable of maintaining sterileinstruments and proper use of autoclave. Cleans and restockspatient rooms. Able to act as liaison between patients, Physicians,office staff, and outside contacts. Keeps things running smoothlyduring clinic sessions. Routinely notifies patients of MD/APP delays.Routinely notifies Front Desk staff of MD/APP delays. Meetsregularly with secretarial counterparts to review any issues that needto be addressed. Notifies patients and updates EPIC pertaining to theDisclosure of Ownership of the MR/CT equipment. Willingly performsother assignments and duties as assigned.

Minimum Qualifications:

Completion of an approved Medical Assistant or Medical Office Assistant program or one year experience directly related to the medical field; Current BLS certification through the American Heart Association or the American Red Cross; excellent interpersonal and organizational skills required.

Work Days:

M-F 8 am - 5pm (may change based on Provider assignment)

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G3: $16.56 - $27.90

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office:

MedBest Medical Management